Out of Windows 10 Minecraft redeem codes?

Anonymous
2019-11-15T00:57:17+00:00

You will no longer be able to redeem your free Minecraft Windows 10 code from Mojang. This had to be done by Monday 20th April 2020.

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So I'm trying to redeem Minecraft for Windows 10 (I purchased the game back in 2011) and I keep getting this error upon hitting the redeem button:

Error! It looks like we've temporarily run out of gift codes for Minecraft for Windows 10. Don't worry though, more codes should be on their way. Please check back later!

Are there really no codes available right now or is this a error on my end somehow?

[Moderator Edit: Added part in bold to reflect that this offer has now ended**]**

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author
Nathan Roberts (SN) 13,616 Reputation points Student Ambassador Volunteer Moderator
2020-04-18T14:22:01+00:00

Please read Sumit's post marked as answer for more information.

Update: 18th April 2020

Mojang have posted that this problem with the codes has been resolved, and you should see the option to get your code if you are eligible. Please try redeeming your code now.

Update: 20th April 2020

Last day to redeem your free Minecraft Windows 10 code by Midnight UTC time!

Update: 21st April 2020

Offer has now ended and you will be unable to redeem your Windows 10 Minecraft code now.

Nathan,

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Answer accepted by question author
Sumit 44,316 Reputation points Volunteer Moderator
2020-01-23T10:08:31+00:00

This thread has run its course and would be locked. Those seeking Minecraft Windows 10 edition should see a code on the redeem page.

Windows 10 Code Error - Fixed!

https://help.minecraft.net/hc/en-us/articles/360038403371-Windows-10-Code-Error

The redemption program would end on April 20, 2020 so make sure to get the code before.

If you purchased Minecraft Java Edition before October 18, 2018, you will see a button that says “Redeem” in your account.

·       If the button is grayed out, you’ve already claimed the code. Log in to your Microsoft account to redownload the game.

·       If you don’t have a Redeem button, you purchased Minecraft Java Edition after October 18, 2018 and are not eligible for this promotion.

update: 17th April 2020

Mojang are aware that there are no codes available at the moment, for those eligible. They are actively working on this and will get it working before the deadline.

Update: 18th April 2020

Mojang have posted that this problem with the codes has been resolved, and you should see the option to get your code if you are eligible. Please try redeeming your code now.

Update: 21st April 2020

Offer has now ended and you will be unable to redeem your Windows 10 Minecraft code now.

More information can be found on this Twitter post: https://twitter.com/MojangSupport/status/1250820862975963136

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  1. Anonymous
    2019-12-21T17:25:09+00:00

    Yikes... My support person said almost the same exact thing (just nothing about a previous chat cause they were the first one I talked to). I ended up getting an email a little over 24 hours later just telling me how to go to my account and click the button to get the code. You know, the thing I said that doesn't work in the first place. :/

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  2. Anonymous
    2019-12-21T18:44:44+00:00

    Here is the conversation that got me my code, hopefully it is helpful:

    Support (Michelle S.) - dark blue

    Me - light blue

    Welcome to Microsoft Support for Xbox. How can I help?

    Hi Michelle, I am experiencing the error while trying to obtain the code for minecraft windows 10 edition : "Error! It looks like we've temporarily run out of gift codes for Minecraft for Windows 10. Don't worry though, more codes should be on their way. Please check back later!"

    I am trying to obtain the code for minecraft windows 10 edition for owning java edition when windows 10 edition was included

    I'm so sorry to hear that. I'll be happy to help you in looking for the best option to get a code for  Minecraft Windows 10 edition

    do you need a screenshot of the error?

    I just want to ask what have you tried about this issue?

    Its okay.

    a lot for a whole month (email support, twitter, bug tracker, xbox support)

    Thanks for letting me know.Is this your profile (my gamertag)

    yes

    Got it. Please give me 2-3 minutes to check your account

    Thanks for waiting. I was able to check, can you kindly send us a screenshot for the error and the order details for Java edition so we can submit a ticket to our experts to help us in getting the Win 10 edition.

    (secure link to upload screenshot)

    what order details do you require?

    i have uploaded the screenshot

    Thanks. Let me go ahead and check.Its okay. I can see here the java edition on your screenshot.Please bear with me for 2-3 minutes to discuss with our experts

    ok thanks

    Thanks for waiting. I was able to discuss and what they require is the order confirmation for the java edition came from Mojang.

    Do you still have it?

    I can look for it...

    Because we really require those screenshot

    Sure thing :)

    do you mean the transaction ID?

    Just the screenshot that you've purchased Java edition. It should be an email

    ok i'm looking now

    Sure

    i've found the email and i'm getting a screenshot

    Okay perfect :)

    Please let me know

    do i upload to the same link?

    yep

    ok i've uploaded it

    will you be able to provide me with a redeem code?

    Alrighty. Please give me 2 minutes to check

    Thanks for waiting. I was able to discuss with our support.Good news! We can actually apply directly the Minecraft  for Win 10 edition on your account :)

    ok thanks that would be great!

    You are most welcome :)

    You can now restart your PC and install the game :)I'm very glad that I was able to help you  in getting Win 10 edition of Minecraft.

    At this point minecraft for windows 10 was on my microsoft account and I could install it.

    I hope this conversation helps anyone yet to receive their code.

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