Finally I got my code! After a month and after I contacted 3 supports, they gived me the code! Thanks God!
so we don't know when we can get our copy ?...
Hi, my name is Davide, nice to meet you!
Hello Davide! Pleasure meeting you online. Hope you're doing well. How can I get you back to gaming on your Xbox? 😊
I have a huge problem, I would love to play Minecraft with my friends that have xbox and ps4, but I need the windows 10 code
I understand the situation you're experiencing and I know you wanted to claim your code for the Minecraft Windows 10 Edition. I am happy you contacted us for support right away and I will do my very best to help you how you can check on this.
glad to hear that
Before anything else, in case we get disconnected here in our chat, you can just click on this link below for you to rejoin/reconnect.
https://support.microsoft.com/en-us/contact/chat/40/?visitId=2065cd19-13c5-4847-8190-531a62c8f14e&rejoin=true&engagementId=5ba3330d-a406-4d3c-9ac7-c3023b55b598&flowId=smc-contactus&partnerId=smc&returnFromSignIn=true&OSMCSignIn=true&wa=wsignin1.0
you're the third support I ask some help...in a month
That's noted.
all 2 of them told me I neeeded to wait 24/48 h to get an email with information...after a week I got nothing...
So for us to check and sort this out, I would like to verify some information. Would that be okay with you?
sure, no problem
Okay thank you.
May I please know the email address associated to your account where you have purchased the Java Edition of Minecraft?
sure, it's ******@xxxx.xxx
I have a screenshot of the purchase if you need it
Yes, please upload it on this link below as well as the full screenshot of the error message you got when you tried to claim the Windows 10 Edition.
sure
https://support.microsoft.com/en-us/files?workspace=eyJ0eXAiOiJKV1QiLCJhbGciOiJSUzI1NiJ9.eyJ3c2lkIjoiMWY3YzE5Y2MtZWQ4Yy00N2FkLWEzZGUtMjFmN2Q2M2FiOThjIiwic3IiOiIxNDkxMzI1NzQ5IiwiYXBwaWQiOiIzMjc5M2FjZi1hNjZlLTQzZjYtYmU5ZC1jNmM5YmNmZWM4NWMiLCJzdiI6InYxIiwicnMiOiJFeHRlcm5hbCIsInd0aWQiOiIxNDA2NzBlOS0yMzc0LTQyNmQtOWJmMi0yYmQ3YzgyYTgwNTEiLCJpc3MiOiJodHRwczovL2FwaS5kdG1uZWJ1bGEubWljcm9zb2Z0LmNvbSIsImF1ZCI6Imh0dHA6Ly9zbWMiLCJleHAiOjE1ODUyNTU3NzgsIm5iZiI6MTU3NzQ3OTc3OH0.lCNaIR_P-xRmH8hqH0xr3RGjVXi2luDKp8K-bBs8WtmDsDuKqja02NhL_IRzno-7wHJw9dQFLwexccV924cN7MDxC_Xl02mHFQX2j9oQsfPX0CdmmjagMLe3GkAHH-C8lEGFEUtWts8BkPUpWO17tExIa0Z2MKKzNhc_ONJ8hz_vvpGE9M8qEVYGCdPiTS7umAQORQQt8C2lmIUqtEgTwXmyjIUI2Vn5cq83iQptyE6d8_77MU77fBZ5DTQqPMxrsF3FjqUANEIzgaaJ1nDpKjTgs5j0cHdsgpp9azmuMV_xrxUySihXeiSs8wo5mquCY12rAmzdY_FtVRMyvJBWWQ&wid=1f7c19cc-ed8c-47ad-a3de-21f7d63ab98c
I did it
Did you received them?
Let me check.
Can you please try to upload it again on this link below.
https://support.microsoft.com/en-us/files?workspace=eyJ0eXAiOiJKV1QiLCJhbGciOiJSUzI1NiJ9.eyJ3c2lkIjoiOGQ1YWNhMDQtNDcyNi00ZDYwLTlhOTEtNjhiYmY4MDkyMzJjIiwic3IiOiIxNDkxMzM2NDc1IiwiYXBwaWQiOiIzMjc5M2FjZi1hNjZlLTQzZjYtYmU5ZC1jNmM5YmNmZWM4NWMiLCJzdiI6InYxIiwicnMiOiJFeHRlcm5hbCIsInd0aWQiOiI0YTgwZmI3Ni1jYzcxLTRmYzgtOGYxYi0zYzA5M2UyZGE2YzUiLCJpc3MiOiJodHRwczovL2FwaS5kdG1uZWJ1bGEubWljcm9zb2Z0LmNvbSIsImF1ZCI6Imh0dHA6Ly9zbWMiLCJleHAiOjE1ODUyNTU5NTYsIm5iZiI6MTU3NzQ3OTk1Nn0.pCbZSmmVH_2BTypfadQfmfRsVwpbrUiKQF4MpWvDrChN4khjUDAnv2UfKCDPm3Ew8yIJgwQczFcaF5uDeddVZ5wDbtDrZIpi3Iw8PPUBMwgY4ERR3Vv5hmQZa1scUXQ1BkqAglzL2EH0IZa3Qz8bapxBZqn7IKge-z2KmMyDD2AK7nTLHi_YbcnCcGEtWsiuyI0Fbw2haf1H_WYoUZ1VA4dd7Xue_V30uTlrffKQfx4_QU2vEEUwJNTTLSX6G5lovdpwBy9rdBBPbJwpPnW8yEWM2mjO-SSOko2gOgkvkavejyIAy8NYkkRd-k7Ij0QHhIRoMRO59oTeXo8X3YfWzw&wid=8d5aca04-4726-4d60-9a91-68bbf809232c
Did it
Thank you so much!
so now?
I am checking now for an approval of the code for your Minecraft Windows 10 Edition.
ok ok
Yes please bear with me.
Thanks for patiently waiting Davide.
I am now going manually apply your copy of Minecraft for Windows 10 here on your account.
oh, that's very kind of you <3
I just want to help you on this.
I will be right back.
sure, tkae your time
I'm sorry to keep you waiting Davide.
no worries
so, after a month, did I get my copy?
For some reason, I kept getting an error when I tried to apply the license of the game to your account.
I'm gonna cry
I believe it is because your account is not signed in yet on any of our websites. Can you please go to live.xbox.com and sign in your
account.
sure, i'll try
Thank you!
ok now I logged in
Okay thank you.
Were you assigned a default Gamertag after signing in?
dunno, I logged in with my microsoft account
Did you sign in your email account ******@tiscali.it?
yes
Step 6: Congrats, you are signed in! Note Privacy and security settings on Xbox are managed at the individual account level, allowing you full customization of your Xbox experience. You will be able to see the default privacy settings associated with your Microsoft
account, based on the age of the account owner. Default settings do not reflect any customization you may have already put in place.
I followed the six steps to log in in xbox without an xbox tag
Can you please try signing in on Xbox.com?
I would love to, but is phisically impossible! I can't click the "Sign in" button because it's only a phrase without a link
How about on this link? https://www.xbox.com/en-US/
nope, it doesn't give me the permission to log in
could I ask a question?
Yes sure.
It's a bad idea if I get the code that I can insert in the "Redeem your code or gift card" on the microsoft page?
Not really but from our end, we do not have the option to generate the code. We can only apply the license of the game to your account which is giving me an error doing so.
If I try to login, that's what appears:" We are sorry, the page you requested cannot be found. The URL may be misspelled or the page you're looking for is no longer available."
Oh that is odd. How about on this link: https://account.xbox.com/en-us/social?xr=socialtwistnav&rtc=1
We are sorry, the page you requested cannot be found. The URL may be misspelled or the page you're looking for is no longer available.
same error
If I try to login to xbox and after I put the email I clock next, that's the message that appears
WAIT
MAYBE I RESOLVED IT
Yes, what is it?
I got the error
even if I try to login with my microsoft account, it keeps saying me I need to create the "xbox account", but when I click next to create it, it appears the message "We are sorry, the page you requested cannot be found. The URL may be misspelled or the page
you're looking for is no longer available."
You can't give the code to my microsoft account instead of the xbox one?
We cannot either generate code even if it is for Xbox One as we mentioned earlier, The reason why it is giving us an error apply the license of the game to your account is because your account doesn't have a Gamertag associated to it yet.
Do you have the Xbox Companion app installed on your PC?
yeah I just opened it
Okay please try signing in your account on there.
I DID IT
FINALLY
Thank you so much!
Let me pull up your account again here from our end.
Go ahead...my godness what a painful hour that was haha
Yes that's weird why it was giving you an error signing in on the websites.
not only, if I search "xbox" on google and try to sign in from there, it doesn't appears the button to sign in, just the words "Sign in"
Anyway, I have already applied the license for your copy of Minecraft for Windows 10 game on your account. You should be able to install it now on your PC.
I just need to go store and download it?
Yes Davide.
Vienna, thank you for everything...you are the best <3