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You will no longer be able to redeem your free Minecraft Windows 10 code from Mojang. This had to be done by Monday 20th April 2020.
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So I'm trying to redeem Minecraft for Windows 10 (I purchased the game back in 2011) and I keep getting this error upon hitting the redeem button:
Error! It looks like we've temporarily run out of gift codes for Minecraft for Windows 10. Don't worry though, more codes should be on their way. Please check back later!
Are there really no codes available right now or is this a error on my end somehow?
[Moderator Edit: Added part in bold to reflect that this offer has now ended**]**
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Please read Sumit's post marked as answer for more information.
Update: 18th April 2020
Mojang have posted that this problem with the codes has been resolved, and you should see the option to get your code if you are eligible. Please try redeeming your code now.
Update: 20th April 2020
Last day to redeem your free Minecraft Windows 10 code by Midnight UTC time!
Update: 21st April 2020
Offer has now ended and you will be unable to redeem your Windows 10 Minecraft code now.
Nathan,
This thread has run its course and would be locked. Those seeking Minecraft Windows 10 edition should see a code on the redeem page.
Windows 10 Code Error - Fixed!
https://help.minecraft.net/hc/en-us/articles/360038403371-Windows-10-Code-Error
The redemption program would end on April 20, 2020 so make sure to get the code before.
If you purchased Minecraft Java Edition before October 18, 2018, you will see a button that says “Redeem” in your account.
· If the button is grayed out, you’ve already claimed the code. Log in to your Microsoft account to redownload the game.
· If you don’t have a Redeem button, you purchased Minecraft Java Edition after October 18, 2018 and are not eligible for this promotion.
update: 17th April 2020
Mojang are aware that there are no codes available at the moment, for those eligible. They are actively working on this and will get it working before the deadline.
Update: 18th April 2020
Mojang have posted that this problem with the codes has been resolved, and you should see the option to get your code if you are eligible. Please try redeeming your code now.
Update: 21st April 2020
Offer has now ended and you will be unable to redeem your Windows 10 Minecraft code now.
More information can be found on this Twitter post: https://twitter.com/MojangSupport/status/1250820862975963136
Yeah that's an issue i ran into as I'd had a harddrive failure arount that time. Fortunately I managed to find a print out but i don't know what I'd do if I hadn't found that. Good luck friend.
When I contacted the support URL on this bulletin board, a reply arrived one month later and the code was sent by e-mail.
My email
"I purchased Minecraft: Java Edition while Minecraft for Windows 10 was included for free, but when I click the" Claim your free copy "button on the mojang account page, the following error is displayed and I cannot get the code.
`` Error! It looks like we've temporarily run out of gift codes for Minecraft for Windows 10. Don't worry though, more codes should be on their way.Please check back later! ''
We try every day, but no gift code will be issued. "
Reply
"Hello,
Thank you for your inquiry about the Minecraft account. I'm Scott from Minecraft Support.
I'm sorry to have had you wait a long time for this matter. Although you purchased the Minecraft Java version before October 18, 2018, an error stating that the gift code has expired occurred at the time of redemption. Thank you for confirming your registered email address.
According to our research, your registered Mojang account is eligible for a free Minecraft Windows 10 (BE) redemption promotion, and we will provide you with a supplemental gift code. Minecraft Windows 10 version is linked to Microsoft account, so please open the application of Microsoft Store, confirm that you have logged in to your registered Microsoft account, and use the following game code.
**** **** **** **** (code)
If there are any problems with the redemption of the gift code, we would appreciate your reply. Please do not hesitate to ask if you have any questions or concerns.
Thank you.
Best regards,
Scott”
It took time, but we were able to respond properly
Thank you support
Problem is them who got the win 10 edition with the promo is only a small number, most of us bought it years ago, i got mine back in 2012, that was 3 pc's and 5 email accounts ago, so the email receipt no longer exists.
