Cannot use USB External Hard Drive

Anonymous
2019-11-02T13:33:20+00:00

I am using Windows 10 Pro Build 19013.vb_release.191025-1609. Now I cannot use external hard drives.

When plugging external hard drive I can hear the sound of something is connected. But, the drive never displayed in This PC.

Checking Disk Management, the disk is not even there.

Checking Device Manager, one device is malfunction: USB Attached SCSI (UAS) Mass Storage Device.

The device status is:

"

This device cannot start. (Code 10)

{Not Enough Quota}

Not enough virtual memory or paging file quota is available to complete the specified operation.

"

I don't understand this error.

Windows for home | Windows 10 | Devices and drivers

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Anonymous
2019-11-22T00:42:35+00:00

EDIT: This appears to have now been fixed in the following build

https://blogs.windows.com/windowsexperience/2020/01/30/announcing-windows-10-insider-preview-build-19555/

It looks like this issue is acknowledged in the 'Known Issues' section of the latest Insider build. 

https://blogs.windows.com/windowsexperience/2019/11/19/announcing-windows-10-insider-preview-build-19028/

So at least we know Microsoft is aware of the problem and we'll hopefully see it fixed soon. The bad news is, of course, that it's not fixed yet.

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  1. Anonymous
    2020-01-29T08:26:50+00:00

    The file in my package was extracted from Windows 10 1909 updated Dec 2019, so was newer than yours.

    This package was a tempoary workaround ofcause. Still waiting for MS fixing, and can not using any utility such as sfc, file will be restored.

     

    That is strange, because even with today's update to build 18363.628 the uaspstor.sys file is still dated 10/6/2019 just a slightly different time from the previous one, yet the content is identical to the file in your zip.

    Perhaps it was copied without preserving the date and time ? Unless the packages for different countries have different dates ?

    I don't think the date of the driver is depending on the time you do the update, but when the file was originally created.

     Directory of C:\Windows\System32\drivers

    10/06/2019  06:56 PM            79,376 uaspstor.sys

                   1 File(s)         79,376 bytes

                   0 Dir(s)  420,104,019,968 bytes free

    I didn't made any changes to this file. This file was extract from MSDN ISO image file, "cn_windows_10_business_editions_version_1909_updated_dec_2019_x64_dvd_262ac8af.iso", you can verfied it yourself.

    And you can also take look at the digital signature of uaspstor.sys:

    It was signed on 2019-12-07 08:59:27, so it was newer than yours absolutely.

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  2. Anonymous
    2020-01-29T09:03:05+00:00

    The latest official MS ISO is 18363.418.

    This came from the MS ISO 18363.418, not sure why your file has a later date, since the files are identical when I compare them, just the date is different.

    The actual digital signature was on Sept 23, 2019 for 18362.387 file version.

    Edit: there is a new ISO available at build 18363.592 date 1/9/2020.

    I will check if the uaspstor.sys is still the same.

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  3. Anonymous
    2020-01-29T10:17:12+00:00

    The latest official MS ISO is 18363.418.

    This came from the MS ISO 18363.418, not sure why your file has a later date, since the files are identical when I compare them, just the date is different.

    The actual digital signature was on Sept 23, 2019 for 18362.387 file version.

    The ISO I used was download from MSDN.

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  4. Anonymous
    2020-01-29T15:57:21+00:00

    The latest official MS ISO is 18363.418.

    This came from the MS ISO 18363.418, not sure why your file has a later date, since the files are identical when I compare them, just the date is different.

    The actual digital signature was on Sept 23, 2019 for 18362.387 file version.

    The ISO I used was download from MSDN.

    That may explain the different date. 

    The one from the 18363.592 ISO is now dated 1/9/2020, but the file is still version  10.0.18362.387 and the file content is identical to the old one from September 2019.

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