Please check for updates on the Chipset drivers and BIOS.
I quote Andre's post from the following.
https://answers.microsoft.com/en-us/windows/for...
Check if the drive is assigned a drive letter.
Press Windows key + X
Click Disk Management
If you see your drive listed there, but no drive letter, right click it
Click Change Drive Letter and Paths
Click Add
Click Assign the following drive letter
Click in the Drive letter list box
Choose a drive letter - try choosing letters near the end of the alphabet
Click OK
Click OK again
If that does not work...
Press Windows key + X
Click Device Manager
Expand Disk drives
Right click the external drive
Click uninstall
Exit Device Manager, restart then check if its detected.
Open Devices and Printers, locate Unspecified device then manually reinstall the drive. First uninstall the USB Mass torage device driver.