Cannot use USB External Hard Drive

Anonymous
2019-11-02T13:33:20+00:00

I am using Windows 10 Pro Build 19013.vb_release.191025-1609. Now I cannot use external hard drives.

When plugging external hard drive I can hear the sound of something is connected. But, the drive never displayed in This PC.

Checking Disk Management, the disk is not even there.

Checking Device Manager, one device is malfunction: USB Attached SCSI (UAS) Mass Storage Device.

The device status is:

"

This device cannot start. (Code 10)

{Not Enough Quota}

Not enough virtual memory or paging file quota is available to complete the specified operation.

"

I don't understand this error.

Windows for home | Windows 10 | Devices and drivers

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Anonymous
2019-11-22T00:42:35+00:00

EDIT: This appears to have now been fixed in the following build

https://blogs.windows.com/windowsexperience/2020/01/30/announcing-windows-10-insider-preview-build-19555/

It looks like this issue is acknowledged in the 'Known Issues' section of the latest Insider build. 

https://blogs.windows.com/windowsexperience/2019/11/19/announcing-windows-10-insider-preview-build-19028/

So at least we know Microsoft is aware of the problem and we'll hopefully see it fixed soon. The bad news is, of course, that it's not fixed yet.

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  1. Anonymous
    2019-11-13T10:26:32+00:00

    I believe this is an thunderbolt port issue. Switch to other port my external HDD works ok.

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  2. Anonymous
    2019-11-13T07:35:37+00:00

    Any updates bro? I'm also have this issue since last upgrade on yesterday.

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  3. Anonymous
    2019-11-07T03:50:08+00:00

    I've had the same problem with the last several Insider builds. One of my externals does work when re-connected through a USB hub but generally, two external drives don't work with this exact error. The drives and the external enclosures themselves are fine and work on other machines and the problem is 100% reproducible.

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  4. Anonymous
    2019-11-05T22:11:40+00:00

    Hi,

    Does the same issue exist if you restart the computer in Safe Mode?

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