Cannot use USB External Hard Drive

Anonymous
2019-11-02T13:33:20+00:00

I am using Windows 10 Pro Build 19013.vb_release.191025-1609. Now I cannot use external hard drives.

When plugging external hard drive I can hear the sound of something is connected. But, the drive never displayed in This PC.

Checking Disk Management, the disk is not even there.

Checking Device Manager, one device is malfunction: USB Attached SCSI (UAS) Mass Storage Device.

The device status is:

"

This device cannot start. (Code 10)

{Not Enough Quota}

Not enough virtual memory or paging file quota is available to complete the specified operation.

"

I don't understand this error.

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2019-11-22T00:42:35+00:00

EDIT: This appears to have now been fixed in the following build

https://blogs.windows.com/windowsexperience/2020/01/30/announcing-windows-10-insider-preview-build-19555/

It looks like this issue is acknowledged in the 'Known Issues' section of the latest Insider build. 

https://blogs.windows.com/windowsexperience/2019/11/19/announcing-windows-10-insider-preview-build-19028/

So at least we know Microsoft is aware of the problem and we'll hopefully see it fixed soon. The bad news is, of course, that it's not fixed yet.

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  1. Anonymous
    2020-02-02T21:08:36+00:00

    The (Code 10) error with enclosure iDsonix, (Not enough quota), has been fixed by MS in insider build 19555.1001.

    The uaspstor.sys in build 19555 is dated 1/27/2020 and fixed this particular bug.

    There were other problems with different enclosures that need to be checked out.

    I'm running Windows 10 Insider Preview Slow Ring, and not receiving this build of windows 10 right now.

    Change to fast ring if you want this build. 

    I'm on both slow and fast ring, waiting for the same fix on slow ring too.

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  2. Anonymous
    2019-11-23T15:54:55+00:00

    Hi all,

    My current workaround is to re-attach the drive until it is recognized by Windows.

    This is strange, somehow Windows is rejecting my drive repeatedly saying sorry you don't have enough quota, and then boom, OKyou can come in. There is no pattern however. I initially thought Windows allow the drive to connect on every third trial, but no. Yesterday I have to do it almost eleven times.

    And, this may be dangerous for the external drive, and the USB port(s).

    I found out about this when I tried to record the error by reproducing it. My first attempt to reproduce the problem failed miserably, the drive is connected with no problem at all. Before that, I tried several times, including other USB ports. Then I decided to file a bug, and the drive was connected. :))

    Well, of course I tried to record the bug again, and that time the problem was reproduced.

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  3. SD - IA 179.6K Reputation points Independent Advisor
    2019-11-03T14:24:40+00:00

    Please check for updates on the Chipset drivers and BIOS.

    I quote Andre's post from the following.

    https://answers.microsoft.com/en-us/windows/for...

    Check if the drive is assigned a drive letter.

    Press Windows key + X

    Click Disk Management

    If you see your drive listed there, but no drive letter, right click it

    Click Change Drive Letter and Paths

    Click Add

    Click Assign the following drive letter

    Click in the Drive letter list box

    Choose a drive letter - try choosing letters near the end of the alphabet

    Click OK

    Click OK again

    If that does not work...

    Press Windows key + X

    Click Device Manager

    Expand Disk drives

    Right click the external drive

    Click uninstall

    Exit Device Manager, restart then check if its detected.

    Open Devices and Printers, locate Unspecified device then manually reinstall the drive. First uninstall the USB Mass torage device driver.

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  4. Anonymous
    2019-11-03T11:48:20+00:00

    I am now at 19008, and still cannot use external hard drives.

    Same error: {Not Enough Quota}

    Not enough virtual memory or paging file quota is available to complete the specified operation.

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