The products ours we payed show no matter wat the case our product should be shipped
My Microsoft Order is still Pending
So i ordered a Surface laptop 3 on December 1st, and I know that is black Friday so there were probably a lot of orders but i would love to have some sort of reassurance that my item will be delivered on time. It's been stuck in pending literally since i hit purchase and it says that the estimated delivery date is Dec 12, but that's in three days, and i highly doubt it'll get here by then if it still hasn't shipped. I have a trip to go on a few days after it's supposed to arrive and it would be nice to have my new laptop for it.
Why doesn't Microsoft do better with the orders page? It should tell you if there's an issue or if it's sold out or if there's just a high volume of orders and that it may not arrive on time. I'd feel much better if it just gave me something, like Amazon does.
Anyway, is there any way to find out the true status, more than just a lousy "pending"? And maybe a eay to ensure it gets here sooner, like pay a little extra?
Windows for home | Windows 10 | Microsoft Store
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326 answers
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Anonymous
2020-05-28T00:38:05+00:00 -
Anonymous
2020-05-28T15:43:16+00:00 My order have been pending for 7 days now. I'm beginning to have doubt the ever gonna send me my xbox remote ever
Why microsoft is so bad, when they have the ressources?
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Anonymous
2020-05-30T02:15:35+00:00 Did you ever get it mines doing that now
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Anonymous
2020-05-30T02:24:55+00:00 Not yet. But they cashed my credit card
i still have hope
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Anonymous
2020-05-30T02:27:35+00:00 Mines a pre order but they should state that I had to call to find out and when u go to get says buy not pre-order so if u see shipping date at top for month down the road there waiting get in if u want wat ur getting through them and don't want get no weres else all I can say wait or u prob miss out if like this right now must be high demand on things all I can think