My Microsoft Order is still Pending

Anonymous
2019-12-10T00:46:45+00:00

So i ordered a Surface laptop 3 on December 1st, and I know that is black Friday so there were probably a lot of orders but i would love to have some sort of reassurance that my item will be delivered on time. It's been stuck in pending literally since i hit purchase and it says that the estimated delivery date is Dec 12, but that's in three days, and i highly doubt it'll get here by then if it still hasn't shipped. I have a trip to go on a few days after it's supposed to arrive and it would be nice to have my new laptop for it.

Why doesn't Microsoft do better with the orders page? It should tell you if there's an issue or if it's sold out or if there's just a high volume of orders and that it may not arrive on time. I'd feel much better if it just gave me something, like Amazon does. 

Anyway, is there any way to find out the true status, more than just a lousy "pending"? And maybe a eay to ensure it gets here sooner, like pay a little extra?

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2020-05-14T00:53:58+00:00

    nah in 3 days itll be a month

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  2. Anonymous
    2020-05-14T02:43:02+00:00

    I got the one x and I got an email saying the 28th of May it will ship, but idk if that's the same for the one s.

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  3. Anonymous
    2020-05-15T01:56:22+00:00

    Ordered The Jedi Fallen Order Bundle on may the 7th still pending after a week. I can wait a few more days, hopefully it arrives. Or im going to call Microsoft support if it doesn't arrive next week.

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  4. Anonymous
    2020-05-15T02:17:33+00:00

    Oh wow! That sucks. I order a bundle woth the forza horizon game on may 10th and i received it yesterday may 13. I hope you get it soon

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  5. Anonymous
    2020-05-15T02:18:32+00:00

    Goodluck, i ordered mine on the 16th of april and it has not arrived yet, is still stuck on pending. Have been in contact any with microsoft in every way i can and they have given me absolutely nothing but told me it wont be shipped till the end of the month

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