My Microsoft Order is still Pending

Anonymous
2019-12-10T00:46:45+00:00

So i ordered a Surface laptop 3 on December 1st, and I know that is black Friday so there were probably a lot of orders but i would love to have some sort of reassurance that my item will be delivered on time. It's been stuck in pending literally since i hit purchase and it says that the estimated delivery date is Dec 12, but that's in three days, and i highly doubt it'll get here by then if it still hasn't shipped. I have a trip to go on a few days after it's supposed to arrive and it would be nice to have my new laptop for it.

Why doesn't Microsoft do better with the orders page? It should tell you if there's an issue or if it's sold out or if there's just a high volume of orders and that it may not arrive on time. I'd feel much better if it just gave me something, like Amazon does. 

Anyway, is there any way to find out the true status, more than just a lousy "pending"? And maybe a eay to ensure it gets here sooner, like pay a little extra?

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2020-05-11T22:18:37+00:00

    That just means the game has been shipped. At least you're getting something

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  2. Anonymous
    2020-05-11T22:51:43+00:00

    That’s messed up because i bought the bundle so it should be delivered together. No wonder it still says pending on the console but not the game

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  3. Anonymous
    2020-05-11T23:04:47+00:00

    Yeah, it really is. I've been waiting 2 weeks and its still on pending but some people have been waiting almost a month or over.

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  4. Anonymous
    2020-05-11T23:12:41+00:00

    Wow well i shouldnt really be saying anything because i just order this yesterday night! But i do hope you get your stuff soon. I have a ps4 but its at my sisters house in TX and well i’ve asked her to send it to me and nothing. So i have decided to get the xbox

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  5. Anonymous
    2020-05-13T06:00:52+00:00

    I ordered an elite controller and mine has been pending for 3 days!! I just want to know when I will receive my product.

    did you get yours yet?

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