My Microsoft Order is still Pending

Anonymous
2019-12-10T00:46:45+00:00

So i ordered a Surface laptop 3 on December 1st, and I know that is black Friday so there were probably a lot of orders but i would love to have some sort of reassurance that my item will be delivered on time. It's been stuck in pending literally since i hit purchase and it says that the estimated delivery date is Dec 12, but that's in three days, and i highly doubt it'll get here by then if it still hasn't shipped. I have a trip to go on a few days after it's supposed to arrive and it would be nice to have my new laptop for it.

Why doesn't Microsoft do better with the orders page? It should tell you if there's an issue or if it's sold out or if there's just a high volume of orders and that it may not arrive on time. I'd feel much better if it just gave me something, like Amazon does. 

Anyway, is there any way to find out the true status, more than just a lousy "pending"? And maybe a eay to ensure it gets here sooner, like pay a little extra?

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2020-05-07T12:07:57+00:00

    I called them and they said none of the one i got will be shipped till the 26th of may (i got the xbox one x with jedi game) 

    also sent then an email today asking for more information but hsvent heard back

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  2. Anonymous
    2020-05-07T11:56:09+00:00

    oh wow that's terrible, have you been in contact with them?

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  3. Anonymous
    2020-05-07T11:46:43+00:00

    Yeah i ordered mine 16th of april and its still pending

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  4. Anonymous
    2020-05-07T11:39:54+00:00

    I ordered an Xbox bundle on the 2nd of May, it is now the 7th of May and my order is still pending. this I quite frustrating. i really just want my new xbox.

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  5. Anonymous
    2020-05-05T04:39:54+00:00

    So i ordered a Surface laptop 3 on December 1st, and I know that is black Friday so there were probably a lot of orders but i would love to have some sort of reassurance that my item will be delivered on time. It's been stuck in pending literally since i hit purchase and it says that the estimated delivery date is Dec 12, but that's in three days, and i highly doubt it'll get here by then if it still hasn't shipped. I have a trip to go on a few days after it's supposed to arrive and it would be nice to have my new laptop for it.

    Why doesn't Microsoft do better with the orders page? It should tell you if there's an issue or if it's sold out or if there's just a high volume of orders and that it may not arrive on time. I'd feel much better if it just gave me something, like Amazon does. 

    Anyway, is there any way to find out the true status, more than just a lousy "pending"? And maybe a eay to ensure it gets here sooner, like pay a little extra?

    Was this answer helpful?

    0 comments No comments