My Microsoft Order is still Pending

Anonymous
2019-12-10T00:46:45+00:00

So i ordered a Surface laptop 3 on December 1st, and I know that is black Friday so there were probably a lot of orders but i would love to have some sort of reassurance that my item will be delivered on time. It's been stuck in pending literally since i hit purchase and it says that the estimated delivery date is Dec 12, but that's in three days, and i highly doubt it'll get here by then if it still hasn't shipped. I have a trip to go on a few days after it's supposed to arrive and it would be nice to have my new laptop for it.

Why doesn't Microsoft do better with the orders page? It should tell you if there's an issue or if it's sold out or if there's just a high volume of orders and that it may not arrive on time. I'd feel much better if it just gave me something, like Amazon does. 

Anyway, is there any way to find out the true status, more than just a lousy "pending"? And maybe a eay to ensure it gets here sooner, like pay a little extra?

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2020-05-16T21:04:40+00:00

    Did the website say it was coming on may 27?

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  2. Anonymous
    2020-05-16T00:21:52+00:00

    I ordered the same bundle on May 8th, still pending. In the email, it was written that the estimated delivery date is May 27.

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  3. Anonymous
    2020-05-15T23:23:47+00:00

    Yeah me too man, every retailer store were out of stock of xbox x. Hopefully everyones xbox comes in the end of the month

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  4. Anonymous
    2020-05-15T23:20:18+00:00

    I was thinking about getting the one s but i thought for the extra few hundred the one x is worth it. Had I known it was going to be this difficult to get one i would of just got the one s. Only reason I bought thru microsoft was all other retailers are out of stock for another month, and microsoft said they would deliver in 3-7 days. Hopefully they send them out by the end of the month

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  5. Anonymous
    2020-05-15T23:16:16+00:00

    When I purchased on the 6th May, they took the $550 out of my account straight away but it was pending. Then 2 days ago they put the money back into my account, my order still says pending. It does say on the website they charge when it ships from the warehouse, so who know whats going on. Pretty poor form from such a big company.

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