My Microsoft Order is still Pending

Anonymous
2019-12-10T00:46:45+00:00

So i ordered a Surface laptop 3 on December 1st, and I know that is black Friday so there were probably a lot of orders but i would love to have some sort of reassurance that my item will be delivered on time. It's been stuck in pending literally since i hit purchase and it says that the estimated delivery date is Dec 12, but that's in three days, and i highly doubt it'll get here by then if it still hasn't shipped. I have a trip to go on a few days after it's supposed to arrive and it would be nice to have my new laptop for it.

Why doesn't Microsoft do better with the orders page? It should tell you if there's an issue or if it's sold out or if there's just a high volume of orders and that it may not arrive on time. I'd feel much better if it just gave me something, like Amazon does. 

Anyway, is there any way to find out the true status, more than just a lousy "pending"? And maybe a eay to ensure it gets here sooner, like pay a little extra?

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2020-09-25T00:03:07+00:00

    you should've just got a ps4 microsoft not the answer no more no wonder why games always release early on ps4 they legit

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  2. Anonymous
    2020-09-25T00:01:03+00:00

    i did a refund on september 17th and it still says its pending

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  3. Anonymous
    2020-09-22T15:54:27+00:00

    Hello,

    i am having the same issue. I purchased an xbox on September 7th. It is now the 22nd and my order is still pending.  It was purchased for a birthday present and was said it would ship is 7-10 days. It has been well over 10 days and I would like to know where my console is. At this point, im thinking i should have just gone into bestbuy...

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  4. Anonymous
    2020-09-14T18:48:48+00:00

    My Xbox Elite controller is still in pending but they took my money? Hello?

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