My Microsoft Order is still Pending

Anonymous
2019-12-10T00:46:45+00:00

So i ordered a Surface laptop 3 on December 1st, and I know that is black Friday so there were probably a lot of orders but i would love to have some sort of reassurance that my item will be delivered on time. It's been stuck in pending literally since i hit purchase and it says that the estimated delivery date is Dec 12, but that's in three days, and i highly doubt it'll get here by then if it still hasn't shipped. I have a trip to go on a few days after it's supposed to arrive and it would be nice to have my new laptop for it.

Why doesn't Microsoft do better with the orders page? It should tell you if there's an issue or if it's sold out or if there's just a high volume of orders and that it may not arrive on time. I'd feel much better if it just gave me something, like Amazon does. 

Anyway, is there any way to find out the true status, more than just a lousy "pending"? And maybe a eay to ensure it gets here sooner, like pay a little extra?

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2020-06-02T01:51:21+00:00

    I've been waiting since may 26

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  2. Anonymous
    2020-06-01T23:59:11+00:00

    Did the status change the day before it says arrive?

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  3. Anonymous
    2020-06-01T14:26:37+00:00

    Its depending on were u live i seen it on Google recently to plus demand and manufacturing

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  4. Anonymous
    2020-06-01T14:18:38+00:00

    dude same. I ordered an elite controller to like reward myself for finishing high school after I took my last AP exam and it still says pending. its saying that its going to take over a month to arrive

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  5. Anonymous
    2020-05-31T21:35:28+00:00

    Do to high demand of all products hard say how long ull wait but this happening all over the high demand on products plus the mail is goin be slower shipin would been slow its like xmas do to all this that wat makin hard u could cancel but who's say when things get under control how long u be waiting then if u cancel my oopion I been lookin up about all this  when they are willing to ship might even be longer again because there's lots of people still waiting and its still pending mine is still pending to

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