My Microsoft Order is still Pending

Anonymous
2019-12-10T00:46:45+00:00

So i ordered a Surface laptop 3 on December 1st, and I know that is black Friday so there were probably a lot of orders but i would love to have some sort of reassurance that my item will be delivered on time. It's been stuck in pending literally since i hit purchase and it says that the estimated delivery date is Dec 12, but that's in three days, and i highly doubt it'll get here by then if it still hasn't shipped. I have a trip to go on a few days after it's supposed to arrive and it would be nice to have my new laptop for it.

Why doesn't Microsoft do better with the orders page? It should tell you if there's an issue or if it's sold out or if there's just a high volume of orders and that it may not arrive on time. I'd feel much better if it just gave me something, like Amazon does. 

Anyway, is there any way to find out the true status, more than just a lousy "pending"? And maybe a eay to ensure it gets here sooner, like pay a little extra?

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2020-05-28T00:38:05+00:00

    The products ours we payed show no matter wat the case our product should be shipped

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  2. Anonymous
    2020-05-28T00:32:19+00:00

    either way its a head ache and microsoft got start doin better job

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  3. Anonymous
    2020-05-28T00:31:19+00:00

    U could put in for refund but at this point if there as high wat they say in orders how longs goin take get ur money

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  4. Anonymous
    2020-05-28T00:20:58+00:00

    I ordered a couple Xbox One Play and Charge Kits. The order has been Pending for a week now. If I can get it somewhere else is there any way to cancel the pending order at the Microsoft Store? I can't find any option there to do it.

    Has anyone ordered and received the Xbox One Play and Charge Kit recently? If so how long did it take to get it?

    Update:

    I just called called the Microsoft Store support. They gave me a June 16 date. I guess I'll wait a few more weeks to see if I here anything more.

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  5. Anonymous
    2020-05-27T23:33:38+00:00

    Nah no longer pending, got a shipping notice a few days ago

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