PC won't boot after lastest Windows 10 update

Anonymous
2019-10-09T11:27:41+00:00

Hi,

Since I updated Windows 10 a few days ago my computer won't boot. It displays the Lenovo logo screen, but doesn't go any further. It doesn't load any Windows screen for me to attempt recovery environment.

I don't know how to recover it. Can you help?

Thanks

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2021-02-09T10:37:11+00:00

    We have the same issue after an update. This is now the second time in 3 years that an update has left us with an unusable laptop.

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  2. Anonymous
    2021-02-07T18:06:09+00:00

    I am having the same type of problems with the latest Insider Build 21301.rs. I have a Lenova Yoga, and the computer keeps booting to the Lenova screen and hanging. It must be doing the updates or reboot at night, because when I pick up my computer in the morning it feels hot.

    I can reboot and get the computer to load. However, I am often receiving a green screen with a note about the Windows Insider not loading correctly.

    Help?

    Laurel

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  3. Anonymous
    2021-02-02T13:08:55+00:00

    Updated this morning before going to work now this is happening to my pc as well.... why is an UPDATE causing my pc to become useless???? Fix this microsoft!!! Now!!!

    Sabrina

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  4. Anonymous
    2021-02-01T07:23:47+00:00

    Hey! Got a similar problem now. After the latest update my pc goes in blue screen with an error that a boot file is missing. The issue wont go away until i reset my bios to default. I reinstaled the OS and after the update the problem reapeared. I use a windows 10 pro with an OEM key if thats any help

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  5. Anonymous
    2021-01-23T11:52:17+00:00

    Apologies, I haven't posted an update for a while as I've been busy with work. But here it is ....

    Reminder of the Current Situation

    In the BIOS, I used 'restore optimized defaults'. This appeared to knock everything out. When I power on the PC, nothing appears on the screen, the fan starts, no USB devices work i.e. the keyboard and mouse are not detected. It seems a lot more quiet than normal. 

    Checked the Manual

    Looked up the motherboard for the Lenovo C50-30, it is (1P)5B20H15274. Checked the manual to reset the BIOS. But there was nothing in here to help as it all involved accessing the BIOS utility, which I can't do or see because the screen does not display anything.

    Open Up the PC

    As recommended, I opened up the PC, removed the battery. I tried this for different lengths of time (5 mins, 30 mins, a few hours, a few days and a week), put the battery back in, but no change.

    Image

    Followed guidance to reset the BIOS using the pins. I believe the jumper was in positions 1 & 2 to start with. I moved it to 2 & 3, but still no luck. Did this a few times, with the battery in and out as well, but no change.   

    Image

    I even removed the jumper completely, and still nothing.

    Many thanks to everyone who has helped so far. I don't believe there is any hope from here on in, unless anyone has any other suggestions? 

    Otherwise, I will start looking for a new PC  :-)

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