MSN Premium still using MSN Explorer

Anonymous
2020-01-06T20:48:56+00:00

When someone sends me an email with a link I get an error message that my browser is out of date. So I cannot access the links. MSN Premium is still using Explorer and my new computer is using Windows 10 with Edge. Is MSN going to be updated to use Edge?

Windows for home | Other | Apps

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  1. Anonymous
    2021-06-18T22:31:15+00:00

    I am a MSN Premium subscriber and have been for many, many, years. Now my email is working sporadically. Is this because Microsoft wants Premium subscribers to switch to Edge? This email problem has been going on for 2 days. There are no ways of contacting a real person to get this issue resolved.

    If anyone has a way of contacting a live person who speaks English please let me know. I hope nobody else is suffering from this email problem that started on June 16, 2021. As another subscriber wrote," please get MSN Premium and Edge to work together"

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  2. Anonymous
    2021-06-18T22:54:33+00:00

    Harvey,,  

    Currently MSN is an outdated 32-bit program which runs on Internet Explorer.  Many websites and even email attachments no longer support Internet Explorer.  Assuming you have Windows 10, you have Edge.  Whenever Microsoft gets off their duffs and rebuilds MSN to 64-bit and 100% compatibility with Edge, this new version will probably wipe old Internet Explorer from thos computer with Windows 10.  We've been waiting for over 4 years now!

    If you don't have Windows 10, I don't know how well this new version will work on your older computer.

    I hope this helps.

    BY THE WAY, I COULDN'T EVEN REPLY TO YOUR MESSAGE IN MSN!  I HAD TO COPY AND PASTE IT INTO EDGE.  HORRIBLE.

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  3. Don Varnau 19,930 Reputation points Volunteer Moderator
    2021-06-19T02:01:07+00:00

    I am a MSN Premium subscriber and have been for many, many, years. Now my email is working sporadically. Is this because Microsoft wants Premium subscribers to switch to Edge? This email problem has been going on for 2 days. There are no ways of contacting a real person to get this issue resolved.

    If anyone has a way of contacting a live person who speaks English please let me know. I hope nobody else is suffering from this email problem that started on June 16, 2021. As another subscriber wrote," please get MSN Premium and Edge to work together"

    If you're having this mail problem with the MSN Mail app, I don't know what to suggest.

    You should be able to access the msn email account at https://outlook.live.com with any "modern" browser- Edge, Chrome, Firefox, Opera, etc.

    Don

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  4. Anonymous
    2021-06-19T02:28:23+00:00

    I spent about 90 minutes on the phone with 3 different people in India. They alleged my email would work, and it still isn't working. Will contact MSN tomorrow now that I know how to reach them by telephone.

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  5. Anonymous
    2021-06-19T02:35:53+00:00

    Thanks for the suggestion. However, because I am paying a monthly fee, I want the email that is considered MSN premium.

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