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When someone sends me an email with a link I get an error message that my browser is out of date. So I cannot access the links. MSN Premium is still using Explorer and my new computer is using Windows 10 with Edge. Is MSN going to be updated to use Edge?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Today my email started working this morning. Those in India tried to blame my 2 computers, but that was BS. It was too coincidental that both computers are having the same recoveries and the same loss of connectivity to the email. The email is now working intermittently . As I told India, they have problems with their servers.
Well said BarryMpls . I have followed this thread since the first of the year and being a 10+ years MSN Premium subscriber was interested in the outcome . Experiencing problems during this time and attempting numerous calls and troubleshooting procedures I have decided to fold my tent and go home . I allowed my subscription to expire this month . It's unfortunate it had to be as I really enjoyed the aspects of the software but it appears that due to financial considerations or others that it is not going to be updated to work with existing platforms . I recently had a problem with a competitive browser, posted a question on their forum and within 30 minutes a company tech was responding with suggestions and contact information . I have not seen that here . So I wish you all the best and some measure of success with your endeavors ....
Thanks for the suggestion. However, because I am paying a monthly fee, I want the email that is considered MSN premium.
I spent about 90 minutes on the phone with 3 different people in India. They alleged my email would work, and it still isn't working. Will contact MSN tomorrow now that I know how to reach them by telephone.
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I am a MSN Premium subscriber and have been for many, many, years. Now my email is working sporadically. Is this because Microsoft wants Premium subscribers to switch to Edge? This email problem has been going on for 2 days. There are no ways of contacting a real person to get this issue resolved.
If anyone has a way of contacting a live person who speaks English please let me know. I hope nobody else is suffering from this email problem that started on June 16, 2021. As another subscriber wrote," please get MSN Premium and Edge to work together"
If you're having this mail problem with the MSN Mail app, I don't know what to suggest.
You should be able to access the msn email account at https://outlook.live.com with any "modern" browser- Edge, Chrome, Firefox, Opera, etc.
Don
