I'm having the same problem and can not get a live person . I have Premium
MSN Premium still using MSN Explorer
When someone sends me an email with a link I get an error message that my browser is out of date. So I cannot access the links. MSN Premium is still using Explorer and my new computer is using Windows 10 with Edge. Is MSN going to be updated to use Edge?
Windows for home | Other | Apps
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Anonymous
2020-11-12T00:18:40+00:00 -
Anonymous
2020-11-11T18:54:31+00:00 The last time I contacted MSN for Premium support I called 800-642-7676 and when I got the automated response I said "MSN" and it directed me a rep who was familiar with Premium. I am currently having trouble that when I sign in to Premium I have the folders for mail,etc. at the top but it is an msn.com website not msn.explorer ... It then opens an additional msn.com webpage that is being pulled from the Edge browser ... I uninstalled and reinstalled Premium but it returns and forces an update for Msn.6 which gives me the above problem .. After more than 10 years with Premium I think I'm just about finished with it .... The same problem I am having is appearing on other Microsoft Forum websites with no resolution ... Good luck
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Anonymous
2020-11-11T18:24:52+00:00 Unfortunately, I also get a disconnect. Someone gave me another MSN number and when they answereed they had no idea about MSN Premium. Besides uis veterans, I don't thik many know ab out Premium. But I am still open to anyone who has anher number to offer.
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Anonymous
2020-11-11T17:48:16+00:00 Unfortunately, when I call the 800-386-5550 number, no matter what number I press after after hearing recorded instructions, it leads to a disconnect. No way to get to a person. Does anyone have a better number to call?
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Anonymous
2020-11-09T00:15:32+00:00 My pleasure....Those bastards at MSN should've at least given up subscribers a discount for a semi-working product