Forza Horizon 4 won't launch

Anonymous
2019-10-16T01:00:04+00:00

It ran great until I bought the Ultimate Add-Ons bundle, now it simply crashes after showing the splash screen for 30 seconds.

From the event viewer:

The program ForzaHorizon4.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

 Process ID: 121c

 Start Time: 01d583bbce819799

 Termination Time: 4294967295

 Application Path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe

 Report Id: b51b6c95-35dd-4832-9833-a776463cae39

 Faulting package full name: Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe

 Faulting package-relative application ID: SunriseReleaseFinal

 Hang type: Activation

Edit 12/13/2019: After installing the latest update last night, the game seemed to start fine. I will continue to update this post with status.

Edit 12/14/2019: The game no longer starts.

Edit 12/28/2019: See user realcoda's post on page 5 for a solution. Be sure to back up everything on your PC before attempting as it involves editing your registry.

Edit 2/19/2020: The game runs after today's patch.

Edit 2/21/2020: Today's patch has reintroduced the original issue.

Windows for home | Windows 10 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

338 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2020-03-02T11:45:05+00:00

    I only hope you have been submitting tickets to them with the problem since August

    Was this answer helpful?

    0 comments
  2. Anonymous
    2020-03-02T18:55:11+00:00

    I've submitted so many tickets to them that i've literally lost count

    Was this answer helpful?

    0 comments
  3. Anonymous
    2020-03-02T20:01:09+00:00

    Ha yeah and ive had 2 emails from them how i rate the response from them. Makes ya laugh. i havent had time to respond to them yet,as they havent had time to do something.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2020-03-04T12:05:05+00:00

    And still we wait smdfh

    Was this answer helpful?

    0 comments
  5. Anonymous
    2020-03-04T13:01:59+00:00

    More chance of a fix for coronavirus before fh4

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments