Forza Horizon 4 won't launch

Anonymous
2019-10-16T01:00:04+00:00

It ran great until I bought the Ultimate Add-Ons bundle, now it simply crashes after showing the splash screen for 30 seconds.

From the event viewer:

The program ForzaHorizon4.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

 Process ID: 121c

 Start Time: 01d583bbce819799

 Termination Time: 4294967295

 Application Path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe

 Report Id: b51b6c95-35dd-4832-9833-a776463cae39

 Faulting package full name: Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe

 Faulting package-relative application ID: SunriseReleaseFinal

 Hang type: Activation

Edit 12/13/2019: After installing the latest update last night, the game seemed to start fine. I will continue to update this post with status.

Edit 12/14/2019: The game no longer starts.

Edit 12/28/2019: See user realcoda's post on page 5 for a solution. Be sure to back up everything on your PC before attempting as it involves editing your registry.

Edit 2/19/2020: The game runs after today's patch.

Edit 2/21/2020: Today's patch has reintroduced the original issue.

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2020-02-24T22:31:24+00:00

    I couldn't agree more lol, I'll keep checking for the next hour or so then will have to get some sleep and hopefully wake up to a new patch/fix lol. With any luck future patches won't keep breaking the game

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  2. Anonymous
    2020-02-24T22:38:43+00:00

    if i get anything i will post right away. Regards

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  3. Anonymous
    2020-02-24T22:48:41+00:00

    Very much appreciated :) And still waiting lol

    I hear ya, this is what we were trying to fix, please allow us time to fix this and hopefully have it out in the next patch, 

    Thank you, 

    W0LFayame

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  4. Anonymous
    2020-02-26T23:29:46+00:00

    I have just had a simular message from him too,he says they know about it and the team are working on a fix , asked for us to be patient and they will release a note on there support page when they have a patch.

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  5. Anonymous
    2020-02-27T00:54:13+00:00

    I am a little more understanding now, seems it's not only Forza that has the loading problem. My brother has said it's happening with a few other games and ironically they are all driving games lol. I think they assumed because Xbox is made by Microsoft it would be the same kind of programming that was needed but have found out they are completely different setups

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