Forza Horizon 4 won't launch

Anonymous
2019-10-16T01:00:04+00:00

It ran great until I bought the Ultimate Add-Ons bundle, now it simply crashes after showing the splash screen for 30 seconds.

From the event viewer:

The program ForzaHorizon4.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

 Process ID: 121c

 Start Time: 01d583bbce819799

 Termination Time: 4294967295

 Application Path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe

 Report Id: b51b6c95-35dd-4832-9833-a776463cae39

 Faulting package full name: Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe

 Faulting package-relative application ID: SunriseReleaseFinal

 Hang type: Activation

Edit 12/13/2019: After installing the latest update last night, the game seemed to start fine. I will continue to update this post with status.

Edit 12/14/2019: The game no longer starts.

Edit 12/28/2019: See user realcoda's post on page 5 for a solution. Be sure to back up everything on your PC before attempting as it involves editing your registry.

Edit 2/19/2020: The game runs after today's patch.

Edit 2/21/2020: Today's patch has reintroduced the original issue.

Windows for home | Windows 10 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

338 answers

Sort by: Oldest
  1. Anonymous
    2020-02-13T06:00:45+00:00

    Same as me

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2020-02-19T18:21:09+00:00

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2020-02-19T18:39:13+00:00

    Oh dang! Thanks for the notice! Will try starting it up tonight.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2020-02-19T19:41:40+00:00

    Tell us if it works :) I started to play FH3 and FM7 because oh this bug, so i finish them first...  :D

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2020-02-19T20:31:22+00:00

    OMG it works!!!!!!!!!!!!!!!!!!! I am wondering if my last ticket is the reason for the hotfix lol

    "Come on this is ridiculous, bought this in December and still can't even play it, we are now in February already"

    Was this answer helpful?

    0 comments No comments