Forza Horizon 4 won't launch

Anonymous

It ran great until I bought the Ultimate Add-Ons bundle, now it simply crashes after showing the splash screen for 30 seconds.

From the event viewer:

The program ForzaHorizon4.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

Process ID: 121c

Start Time: 01d583bbce819799

Termination Time: 4294967295

Application Path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe

Report Id: b51b6c95-35dd-4832-9833-a776463cae39

Faulting package full name: Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe

Faulting package-relative application ID: SunriseReleaseFinal

Hang type: Activation

Edit 12/13/2019: After installing the latest update last night, the game seemed to start fine. I will continue to update this post with status.

Edit 12/14/2019: The game no longer starts.

Edit 12/28/2019: See user realcoda's post on page 5 for a solution. Be sure to back up everything on your PC before attempting as it involves editing your registry.

Edit 2/19/2020: The game runs after today's patch.

Edit 2/21/2020: Today's patch has reintroduced the original issue.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

338 answers

Anonymous

2020-01-30T16:41:47+00:00

Really hope somebody figures this out, I bought the game and am also having an issue. Installed and haven't even managed to play it yet :( I'm not even getting any errors in event viewer though? Okay I found the event log lol

Unable to start a DCOM Server: Microsoft.SunriseBaseGame_1.380.112.2_x64__8wekyb3d8bbwe!SunriseReleaseFinal as Unavailable/Unavailable. The error:

"2147942405"

Happened while starting this command:

"C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.380.112.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe" -ServerName:SunriseReleaseFinal.AppXtkd2atfxzeqx8366ah1yws2z78mgh5d8.mca

https://social.technet.microsoft.com/Forums/office/en-US/c2d986eb-ed7b-415d-82e3-b58e96225b02/windows-store-broken?forum=win10itprogeneral
Was this answer helpful?

0 comments No comments
Anonymous

2020-01-30T16:49:38+00:00

Was due to not having VC Redist 2015, fixed that already :) I can't reply on discord because I was banned lol
Was this answer helpful?

0 comments No comments
Anonymous

2020-01-30T17:03:05+00:00

I've had an issue with the Microsoft Store and purchases in the past. The only way I've ever had someone fix them for me is to physically remove the item from my list of purchased items (I no longer own it). then repair the store by removing cache, etc. reboot. Open the store and find the item, and see that I have to purchase to own. The support person would then ADD the item back into my store. I would close the store, open it back up and see I now owned it.

this provides a new license key, system registration keys, etc. I rebooted, came back up and no longer had any issues with my purchase.

Has anyone tried this?
Was this answer helpful?

0 comments No comments
Anonymous

2020-01-30T19:54:35+00:00

i now have it working on both pc's both are different ,on my older pc i can start by opening the game from xbox companion then go from that to microsoft store and click play.can take several attempts but it starts .then once up and running right click store and close window,same for companion. but i did download the demo version on main pc,as my earlier post states.
Was this answer helpful?

0 comments No comments
Anonymous

2020-01-31T18:12:14+00:00

They know what the problem is and have a fix for it, now it's just about waiting for the patch to go live :)
Was this answer helpful?

0 comments No comments