Forza Horizon 4 won't launch

Anonymous

It ran great until I bought the Ultimate Add-Ons bundle, now it simply crashes after showing the splash screen for 30 seconds.

From the event viewer:

The program ForzaHorizon4.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

Process ID: 121c

Start Time: 01d583bbce819799

Termination Time: 4294967295

Application Path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe

Report Id: b51b6c95-35dd-4832-9833-a776463cae39

Faulting package full name: Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe

Faulting package-relative application ID: SunriseReleaseFinal

Hang type: Activation

Edit 12/13/2019: After installing the latest update last night, the game seemed to start fine. I will continue to update this post with status.

Edit 12/14/2019: The game no longer starts.

Edit 12/28/2019: See user realcoda's post on page 5 for a solution. Be sure to back up everything on your PC before attempting as it involves editing your registry.

Edit 2/19/2020: The game runs after today's patch.

Edit 2/21/2020: Today's patch has reintroduced the original issue.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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338 answers

Anonymous

2020-01-21T23:20:27+00:00

I can't believe this is still happening even Microsoft were clueless after screen sharing, it's annoying as **** just submitted another ticket to Forza as well this MUST get addressed it's getting beyond a joke
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Anonymous

2020-01-22T11:54:27+00:00

yes agree, microsoft send you to xbox they send you to forza, and i still have a ticket open,with all the other tickets closed. all because of the add ons killing the base game. they must all be passing the buck. surely someone higher up would pick this up and ask why this isnt being fixed? They need a rocket up there a..se!!
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Anonymous

2020-01-22T12:14:49+00:00

Totally agree, downloading it yet again smdh. Quick Google search.....

Searches related to Hang type: Activation

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I'm going to keep downloading the standard edition until I can get that to load, who knows maybe it will.

Please be patient as we are working on a fix for this issue,

Thank you,

W0LFayame
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Anonymous

2020-01-22T18:28:30+00:00

yep ...this has been going on so long its absolutely stupid. one guy on youtube says there will soon be a patch to fix this........that was 2018. what a joke!
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Anonymous

2020-01-22T18:57:30+00:00

I couldn't agree more

Soon, we have a team actively looking into this issue as we speak, please be patient, for now, if you can reset, or can you access the game using another gamertag?

Thank you,

W0LFayame

Tried using another gamertag same result. I have even left a suggestion on the feedback hub asking about a checksum utility for Microsoft store so after downloading the game there is a check to verify everything is there. It's simple things like that where Microsoft seem to fail.

Looks like we might even get a file checking system https://answers.microsoft.com/en-us/windows/forum/all/file-checker/af8ecefe-931e-40a1-aa17-919939e7a9b9?page=2

Feel free to upvote my suggestion https://aka.ms/AA732yo

LOL just been banned on the Forza discord channel for admitting to using a pirated version of Forza
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