Forza Horizon 4 won't launch

Anonymous
2019-10-16T01:00:04+00:00

It ran great until I bought the Ultimate Add-Ons bundle, now it simply crashes after showing the splash screen for 30 seconds.

From the event viewer:

The program ForzaHorizon4.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

 Process ID: 121c

 Start Time: 01d583bbce819799

 Termination Time: 4294967295

 Application Path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe

 Report Id: b51b6c95-35dd-4832-9833-a776463cae39

 Faulting package full name: Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe

 Faulting package-relative application ID: SunriseReleaseFinal

 Hang type: Activation

Edit 12/13/2019: After installing the latest update last night, the game seemed to start fine. I will continue to update this post with status.

Edit 12/14/2019: The game no longer starts.

Edit 12/28/2019: See user realcoda's post on page 5 for a solution. Be sure to back up everything on your PC before attempting as it involves editing your registry.

Edit 2/19/2020: The game runs after today's patch.

Edit 2/21/2020: Today's patch has reintroduced the original issue.

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2019-11-24T17:07:04+00:00

    I created a new Microsoft account, bought a normal version on my Windows Admininstrator account, it this version also did not load. I think it is a Microsoft store problem.

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  2. Anonymous
    2019-11-24T18:23:02+00:00

    I think so too. Looking for different things having to do with store cache, settings, clearing, repair, etc. Tried a few so far and no luck yet!

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  3. Anonymous
    2019-11-24T18:33:07+00:00

    I just noticed that it shows that I can play Forza or buy Ultimate, I bought it already. I bet it’s an issue with our license not matching for our payed versions of games.

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  4. Anonymous
    2019-11-24T18:35:24+00:00

    That's my assumption as well. Would the error from the event log saying "hang type: activation" support the theory?

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  5. Anonymous
    2019-11-24T18:48:20+00:00

    I agree, that’s what I was thinking. I just checked online and can see my purchase for ultimate plus it works on my XBOX but looks so much better on my upgraded RX 5700 XT graphic card on PC.

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