Forza Horizon 4 won't launch

Anonymous
2019-10-16T01:00:04+00:00

It ran great until I bought the Ultimate Add-Ons bundle, now it simply crashes after showing the splash screen for 30 seconds.

From the event viewer:

The program ForzaHorizon4.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

 Process ID: 121c

 Start Time: 01d583bbce819799

 Termination Time: 4294967295

 Application Path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe

 Report Id: b51b6c95-35dd-4832-9833-a776463cae39

 Faulting package full name: Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe

 Faulting package-relative application ID: SunriseReleaseFinal

 Hang type: Activation

Edit 12/13/2019: After installing the latest update last night, the game seemed to start fine. I will continue to update this post with status.

Edit 12/14/2019: The game no longer starts.

Edit 12/28/2019: See user realcoda's post on page 5 for a solution. Be sure to back up everything on your PC before attempting as it involves editing your registry.

Edit 2/19/2020: The game runs after today's patch.

Edit 2/21/2020: Today's patch has reintroduced the original issue.

Windows for home | Windows 10 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-01-18T10:09:53+00:00

    I fighting with this game since 28.12. I bought game in 2018 and until cloning hdd to ssd everything worked fine with some random crashes (after 20min,sometimes i have played 2h without any problems). After cloning windows forced me to reinstall FH4. And then everything starts. 

    Now im after wiping all partitions and im sure that it is not a issue on my side.

    I could start playing FH4 in the WORKING fitgirl version, but I spent hours to collect so many cars in the game that I don't want to lose them. 

    And now after reading this thread I see that devs have that kind of problems deep inside their a***s.

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  2. Anonymous
    2020-01-18T12:12:05+00:00

    Are you using cloud saves? If so then I'd imagine you will keep what you have gained so far

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  3. Anonymous
    2020-01-18T12:17:46+00:00

    it should all be saved on your cloud, you shouldn't lose anything

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  4. Anonymous
    2020-01-18T12:43:25+00:00

    So If there are chances I will try, have nothing to loose.

    Thanks!

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  5. Anonymous
    2020-01-20T18:25:38+00:00

    Today i downloaded the demo version.i went thru seasons on it then clicked on buy full version it then opened store and said i own this.so i clicked play.and it started .then syncd my account. It still wont open from my original version but went into demo again ..escaped buy again play and works .i let forza know .trouble is it will only run with demo.store and my version at same time.

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