Forza Horizon 4 won't launch

It's without doubt frustrating I keep getting told "it still shows your Xbox live as not Active" So I have sent screenshots proving it is active and the game still will not load, at least the Forza team are responding unlike Microsoft , I've even checked to see if it could be something with my PC but it shows it's above the recommended system requirements according to 

https://www.systemrequirementslab.com/cyri/requirements/forza-horizon-4/17900

Which gives a download to check the PC so it's definitely NOT my PC at fault. It's probably a missing dll or something daft which isn't mentioned on their site I had to install VCRuntime140.dll to get this far which is VC 2015 Redistributable Package in case you're wondering but again that's not mentioned any where which is annoying

Forza are checking my dxdiag, I have added every Redistributable Package made.

Automated reply

Thanks for taking the time out to report this issue in! It's definitely troubling to hear that happen in the game and we want to make Forza the best racing game possible for fans and players like yourself.

We are currently investigating this issue and I've added your information to our investigation. I am marking this ticket as "Solved" as we do not require more information from you for our investigation and are working on a fix. We don't need to bother you with a ton of questions or troubleshooting tips, as its being worked on by our devs already.

We will send out an announcement to the Community when we have a resolution.

Thank you for taking the time to write in on this!

I am super confused now. 

I purchased Forza Horizon 4 in 2018. 

I had the Gamepass active until now and recently canceled it. 

Now that the gamepass is canceled, the Xbox app tells me i need to purchase the Gamepass in order to play Forza Horizon 4. 

If i try to check the games i own in the menu, the Xbox app "Crashes" and tells me it needs a restart to fix this issue (Surprise, it doesn't fix it). 

If i try to lookup my games on the normal Windows Store, i get an empty page. 

If i try to open Forza Horizon via the Search in the Windows Store, i get an error message that the page could not be loaded. 

What the ****?

I sill recommend for everyone that his this exact issue to create a ticket here

https://support.forzamotorsport.net/hc/en-us

Explaining your issue, and then linking as much proof as you can of others having this issue, so links to this page we're on right now, and other examples of people having the same issue, this shows that the issue is bigger than just a small percentage, if we can get the awareness out that it's a bigger issue than it sounds, they are more likely to be inclined on investigating it! 

So please take the small time and create a ticket!

Omg it gets worse by the day! You will have to chat with Microsoft thats down to them.good luck let us know how you get on.

Yes we have to pile on the pressure! I forwarded a link to a microsoft ambassador in the USA yesterday to ask him to read our thread and see how we are all struggling with this issue.his response........nil

Shows you they couldnt give a .....