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It ran great until I bought the Ultimate Add-Ons bundle, now it simply crashes after showing the splash screen for 30 seconds.
From the event viewer:
The program ForzaHorizon4.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 121c
Start Time: 01d583bbce819799
Termination Time: 4294967295
Application Path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe
Report Id: b51b6c95-35dd-4832-9833-a776463cae39
Faulting package full name: Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe
Faulting package-relative application ID: SunriseReleaseFinal
Hang type: Activation
Edit 12/13/2019: After installing the latest update last night, the game seemed to start fine. I will continue to update this post with status.
Edit 12/14/2019: The game no longer starts.
Edit 12/28/2019: See user realcoda's post on page 5 for a solution. Be sure to back up everything on your PC before attempting as it involves editing your registry.
Edit 2/19/2020: The game runs after today's patch.
Edit 2/21/2020: Today's patch has reintroduced the original issue.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
it is a brilliant game,but something is wrong on the software,so many of us paid good money for this and it is not right that we should be ignored ,they keep saying the problem is our end but i have the ok from microsoft,xbox and now forza who get you to write a ticket and then just do nothing. it is robbery by the untouchables! as great the game was i am going to write it off as a loss,as taking up too much time. Which i think that is what they want us all to do.
Well both Forza and Microsoft have my event viewer error, I suggest people show them the event viewer error in hopes they actually understand there is a problem still. I have spent all night trying to figure out what is wrong even turning off the Microsoft-Windows-DistributedCOM server but to no avail it's due to that why it won't load for me but I'll wait and keep on at them until a solution is resolved
Have same issues here too.
Was working fine with the Game Pass version played about 25 hours loved it, I then bought "Forza Horizon 4 Ultimate Edition" during xmas sales and now the game won't launch.
For now I'm going to attempt a clean install of windows removing everything and re-download the game entirely. I'm assuming this should essentially reset the registry. I've also gone and deleted the WindowsApps folder myself to make sure it's completely wiped. (I'll report back if this fixes my issue.)
If this doesn't fix this issue then I'm just going to refund the game. This game came out in 2018, kinda ridiculous bugs like this are still in the game because of broken MS store and DRM implementation.
Well Microsoft are aware of the problem as I have just finished talking to one of their representatives , I bought my copy on new years eve lol
Sounds like the issue is repeatable, with all of us reporting the same cause. Hopefully they can pinpoint the issue sooner rather than later.
If it's any consolation, I got Forza Motorsport 7 Ultimate Edition from the Microsoft Store and it works perfectly. I was curious about it since I've been eyeing the game for a while, and I wanted to see if it would have the same problem as FH4.
