Forza Horizon 4 won't launch

Anonymous
2019-10-16T01:00:04+00:00

It ran great until I bought the Ultimate Add-Ons bundle, now it simply crashes after showing the splash screen for 30 seconds.

From the event viewer:

The program ForzaHorizon4.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

 Process ID: 121c

 Start Time: 01d583bbce819799

 Termination Time: 4294967295

 Application Path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe

 Report Id: b51b6c95-35dd-4832-9833-a776463cae39

 Faulting package full name: Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe

 Faulting package-relative application ID: SunriseReleaseFinal

 Hang type: Activation

Edit 12/13/2019: After installing the latest update last night, the game seemed to start fine. I will continue to update this post with status.

Edit 12/14/2019: The game no longer starts.

Edit 12/28/2019: See user realcoda's post on page 5 for a solution. Be sure to back up everything on your PC before attempting as it involves editing your registry.

Edit 2/19/2020: The game runs after today's patch.

Edit 2/21/2020: Today's patch has reintroduced the original issue.

Windows for home | Windows 10 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-12-30T15:54:55+00:00

    That is a rather unreasonably complex solution to this problem, but I'm glad it worked. Thanks for the update.

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  2. Anonymous
    2019-12-30T15:44:56+00:00

    By "I tried this" I meant this

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  3. Anonymous
    2019-12-30T15:35:05+00:00

    Hello, I have installed Standard Edition without any add-ons but I got VIP rewards and I can purchase DLC cars, have they finalyl realized I bought the add-on and that it will work when I download the expansions? I'll keep you updated.

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  4. Anonymous
    2019-12-30T15:28:08+00:00

    Hi yes they just keep passing me to others all the time. microsoft say its not the windows its the game sent me to xbox....waste of time....sent me to forza ...they havent got a clue. another day wasted

    hope your game goes ok now.

    regards

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  5. Anonymous
    2019-12-30T15:17:12+00:00

    I'm glad I get to play the game finally but why the **** are they ignoring this problem still.

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    2 people found this answer helpful.
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