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It ran great until I bought the Ultimate Add-Ons bundle, now it simply crashes after showing the splash screen for 30 seconds.
From the event viewer:
The program ForzaHorizon4.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 121c
Start Time: 01d583bbce819799
Termination Time: 4294967295
Application Path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe
Report Id: b51b6c95-35dd-4832-9833-a776463cae39
Faulting package full name: Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe
Faulting package-relative application ID: SunriseReleaseFinal
Hang type: Activation
Edit 12/13/2019: After installing the latest update last night, the game seemed to start fine. I will continue to update this post with status.
Edit 12/14/2019: The game no longer starts.
Edit 12/28/2019: See user realcoda's post on page 5 for a solution. Be sure to back up everything on your PC before attempting as it involves editing your registry.
Edit 2/19/2020: The game runs after today's patch.
Edit 2/21/2020: Today's patch has reintroduced the original issue.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi i have done every thing that they have said ..new windows.given control to them contacted loads of so called experts ..they havent got a clue what to do so they pass you on to another lot. nothing they have said or done has worked. I was being helped by xbox or forza cant remember which they said they would get back to me ,but vanished. i have asked again on forza and just got reply that doesnt make any sense. Never have this bad support from steam.
Hi, I am in same situation, I bought the ultimate edition 5 days ago and I was not able to play it since.
I am a little relieved that I am not the only one to encounter this problem.
I tried everything I found on the web (except reinstalling Windows, no way !).
I was wondering if all of you have the same configuration than me ? => my game is installed on my HDD and my system is installed on my SSD.
I understand that we have to wait until next week to maybe have a solution.
Windows store is such a disaster '--
Thank you I will be watching lol, changed PerAppRuntimeBroker permissions but it still didn't work ahh well I'll just wait
I wouldnt bother trying the fresh install of windows,i have done that and it made no change, microsoft say my system is the latest version ,xbox have tested my system and say it is fine,but told me to contact forza (done that twice now) im going to wait now until next week hopefully to hear from them and the game devs. i will post any updates that i get . Good luck!
I've tried every suggestion given apart from a fresh install of Windows and I absolutely reuse to do that not just for one game. I have only tested the demo not actually played my full version, I originally started with a cracked version and those guys are really on the ball when it comes to errors. Pretty sure they have got the ultimate edition working and with all the new addons.
It really is a disgrace that they got it working yet we that have bought it are not able to play it :(
