Forza Horizon 4 won't launch

Anonymous
2019-10-16T01:00:04+00:00

It ran great until I bought the Ultimate Add-Ons bundle, now it simply crashes after showing the splash screen for 30 seconds.

From the event viewer:

The program ForzaHorizon4.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

 Process ID: 121c

 Start Time: 01d583bbce819799

 Termination Time: 4294967295

 Application Path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe

 Report Id: b51b6c95-35dd-4832-9833-a776463cae39

 Faulting package full name: Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe

 Faulting package-relative application ID: SunriseReleaseFinal

 Hang type: Activation

Edit 12/13/2019: After installing the latest update last night, the game seemed to start fine. I will continue to update this post with status.

Edit 12/14/2019: The game no longer starts.

Edit 12/28/2019: See user realcoda's post on page 5 for a solution. Be sure to back up everything on your PC before attempting as it involves editing your registry.

Edit 2/19/2020: The game runs after today's patch.

Edit 2/21/2020: Today's patch has reintroduced the original issue.

Windows for home | Windows 10 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

338 answers

Sort by: Newest
  1. Anonymous
    2020-01-04T18:40:09+00:00

    You're in the exact same boat as me famzo, did the exact same thing as you, and got the exact same issue. I already tried a clean install of windows, and it didn't help sadly. :(

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2020-01-04T18:31:43+00:00

    yes i have forza motorsport 6 apex, had it on pc for few years ,that worked at first then would not start but it works now.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2020-01-04T18:26:23+00:00

    Apparently people have suffered the issue on FH3 as well and FM7  but it was an install error some bright spark named 

    EASYWAYZ on youtube addressed those issues for those games though

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2020-01-04T18:08:43+00:00

    Sounds like the issue is repeatable, with all of us reporting the same cause. Hopefully they can pinpoint the issue sooner rather than later.

    If it's any consolation, I got Forza Motorsport 7 Ultimate Edition from the Microsoft Store and it works perfectly. I was curious about it since I've been eyeing the game for a while, and I wanted to see if it would have the same problem as FH4.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2020-01-04T14:03:08+00:00

    Well Microsoft are aware of the problem as I have just finished talking to one of their representatives , I bought my copy on new years eve lol

    Was this answer helpful?

    0 comments No comments