Do you have any sort of communication from them stating this?
No, as I do not have an issue with this title. But for other Movie rentals, movie purchases and an app purchase through the store, it has worked all three times.
Forza Horizon 4 won't launch
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Anonymous
It ran great until I bought the Ultimate Add-Ons bundle, now it simply crashes after showing the splash screen for 30 seconds.
From the event viewer:
The program ForzaHorizon4.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 121c
Start Time: 01d583bbce819799
Termination Time: 4294967295
Application Path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe
Report Id: b51b6c95-35dd-4832-9833-a776463cae39
Faulting package full name: Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe
Faulting package-relative application ID: SunriseReleaseFinal
Hang type: Activation
Edit 12/13/2019: After installing the latest update last night, the game seemed to start fine. I will continue to update this post with status.
Edit 12/14/2019: The game no longer starts.
Edit 12/28/2019: See user realcoda's post on page 5 for a solution. Be sure to back up everything on your PC before attempting as it involves editing your registry.
Edit 2/19/2020: The game runs after today's patch.
Edit 2/21/2020: Today's patch has reintroduced the original issue.
Windows for home | Windows 10 | Microsoft Store
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338 answers
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Anonymous
2020-01-31T20:49:40+00:00 -
Anonymous
2020-01-31T18:25:21+00:00 Great news thanks.got to be registry suppose. Fingers crossed it will be soon.
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Anonymous
2020-01-31T18:24:12+00:00 Do you have any sort of communication from them stating this?
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Anonymous
2020-01-31T18:12:14+00:00 They know what the problem is and have a fix for it, now it's just about waiting for the patch to go live :)
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Anonymous
2020-01-30T19:54:35+00:00 i now have it working on both pc's both are different ,on my older pc i can start by opening the game from xbox companion then go from that to microsoft store and click play.can take several attempts but it starts .then once up and running right click store and close window,same for companion. but i did download the demo version on main pc,as my earlier post states.