Forza Horizon 4 won't launch

Anonymous

It ran great until I bought the Ultimate Add-Ons bundle, now it simply crashes after showing the splash screen for 30 seconds.

From the event viewer:

The program ForzaHorizon4.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

Process ID: 121c

Start Time: 01d583bbce819799

Termination Time: 4294967295

Application Path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe

Report Id: b51b6c95-35dd-4832-9833-a776463cae39

Faulting package full name: Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe

Faulting package-relative application ID: SunriseReleaseFinal

Hang type: Activation

Edit 12/13/2019: After installing the latest update last night, the game seemed to start fine. I will continue to update this post with status.

Edit 12/14/2019: The game no longer starts.

Edit 12/28/2019: See user realcoda's post on page 5 for a solution. Be sure to back up everything on your PC before attempting as it involves editing your registry.

Edit 2/19/2020: The game runs after today's patch.

Edit 2/21/2020: Today's patch has reintroduced the original issue.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

338 answers

Anonymous

2020-02-01T14:01:37+00:00

chill bro, we literally have a fix for the issue you have COMING OUT SOON

i literally cannot do anything else besides wait for the devs to tell me its ready to go live

what more do you want from me? or my team that can help you?

WHITELIONXYesterday at 5:44 PM

I'm downloading it again but I really think it is a store issue :/

WØLFYesterday at 5:45 PM

you are not far off, its more like a credential check time out issue,

that the game cant verify in checks, sometimes times out

im literally waiting for the fix to go live

WHITELIONXYesterday at 5:46 PM

Ahh well at least you guys know ❤️

WØLFYesterday at 5:46 PM

yes!

WHITELIONXYesterday at 5:46 PM

Microsoft are idiots

WØLFYesterday at 5:46 PM

and believe me i want this issue resolved just as much as you do

well im not Microsoft and the developers are not either

WHITELIONXYesterday at 5:47 PM

True :slight_smile:

WØLFYesterday at 5:47 PM

playground games are the Devs behind Horizon, Microsoft publishes the title

and im here to bridge the gap between players and devs

so that the game runs smooothly for us

WHITELIONXYesterday at 5:47 PM

I will be patient :slight_smile:

Thank you for taking the time to explain

My conversation :)
Was this answer helpful?

0 comments No comments
Anonymous

2020-02-01T13:59:49+00:00

Discord channel Forza official
Was this answer helpful?

0 comments No comments
Anonymous

2020-01-31T23:20:00+00:00

Yes it would be great to just click and start. Even if they produce a patch i may wait on feedback that it works.before plunging my pcs into a blank screen
Was this answer helpful?

0 comments No comments
Anonymous

2020-01-31T20:51:59+00:00

i now have it working on both pc's both are different ,on my older pc i can start by opening the game from xbox companion then go from that to microsoft store and click play.can take several attempts but it starts .then once up and running right click store and close window,same for companion. but i did download the demo version on main pc,as my earlier post states.

Nice workaround, I'm sure you would like to just be able to launch the game.
Was this answer helpful?

0 comments No comments
Anonymous

2020-01-31T20:50:11+00:00

Great news thanks.got to be registry suppose. Fingers crossed it will be soon.

I believe the registry is just a part of it, but yes.
Was this answer helpful?

0 comments No comments