Forza Horizon 4 won't launch

Anonymous
2019-10-16T01:00:04+00:00

It ran great until I bought the Ultimate Add-Ons bundle, now it simply crashes after showing the splash screen for 30 seconds.

From the event viewer:

The program ForzaHorizon4.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

 Process ID: 121c

 Start Time: 01d583bbce819799

 Termination Time: 4294967295

 Application Path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe

 Report Id: b51b6c95-35dd-4832-9833-a776463cae39

 Faulting package full name: Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe

 Faulting package-relative application ID: SunriseReleaseFinal

 Hang type: Activation

Edit 12/13/2019: After installing the latest update last night, the game seemed to start fine. I will continue to update this post with status.

Edit 12/14/2019: The game no longer starts.

Edit 12/28/2019: See user realcoda's post on page 5 for a solution. Be sure to back up everything on your PC before attempting as it involves editing your registry.

Edit 2/19/2020: The game runs after today's patch.

Edit 2/21/2020: Today's patch has reintroduced the original issue.

Windows for home | Windows 10 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

338 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2020-02-07T20:48:50+00:00

    I wouldn't waste your money, spend it on something where support are actually helpful. I also doubt the patch will do anything so yeah get your money back!

    Was this answer helpful?

    0 comments
  2. Anonymous
    2020-02-07T11:36:48+00:00

    only affected me after i bought add on for the base game.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2020-02-07T10:31:42+00:00

    There's no telling until it happens. If it was me, I'd wait for a patch.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2020-02-07T04:05:57+00:00

    Does this problem affect everybody?  Thinking about buying but don't want to waste my time if there's no chance it will work.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2020-02-01T22:18:15+00:00

    Oh I think Microsoft take the crown for messing up PC's when they update lol, but yeah let's hope they don't :) I've also asked Microsoft to deregister the game as somebody gave me that suggestion on the discord channel

    Was this answer helpful?

    0 comments