Forza Horizon 4 won't launch

Anonymous
2019-10-16T01:00:04+00:00

It ran great until I bought the Ultimate Add-Ons bundle, now it simply crashes after showing the splash screen for 30 seconds.

From the event viewer:

The program ForzaHorizon4.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

 Process ID: 121c

 Start Time: 01d583bbce819799

 Termination Time: 4294967295

 Application Path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe

 Report Id: b51b6c95-35dd-4832-9833-a776463cae39

 Faulting package full name: Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe

 Faulting package-relative application ID: SunriseReleaseFinal

 Hang type: Activation

Edit 12/13/2019: After installing the latest update last night, the game seemed to start fine. I will continue to update this post with status.

Edit 12/14/2019: The game no longer starts.

Edit 12/28/2019: See user realcoda's post on page 5 for a solution. Be sure to back up everything on your PC before attempting as it involves editing your registry.

Edit 2/19/2020: The game runs after today's patch.

Edit 2/21/2020: Today's patch has reintroduced the original issue.

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2020-02-22T08:35:28+00:00

    Hilarious :'DDD That's why I wont even download the game until every feedback is good. What a joke...

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  2. Anonymous
    2020-02-22T08:27:18+00:00

    "Now forza are off for the weekend,so nothing will be looked at until monday at the earliest. all looking forward to playing this morning....****!" Then yes it really does suck I really wish I hadn't updated :(

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  3. Anonymous
    2020-02-22T08:24:50+00:00

    yes ticket done. I hope everyone has submitted a ticket.

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  4. Anonymous
    2020-02-22T08:22:59+00:00

    This really sucks! After the main update which got it working it was fine.Then last night they sent another update during the game i was playing. And after that it will not start. I cant even start the game now using the demo version. Amazing how the demo game works though. Now forza are off for the weekend,so nothing will be looked at until monday at the earliest. all looking forward to playing this morning....****!

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  5. Anonymous
    2020-02-22T08:13:16+00:00

    Submitted a ticket?

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