Forza Horizon 4 won't launch

Anonymous
2019-10-16T01:00:04+00:00

It ran great until I bought the Ultimate Add-Ons bundle, now it simply crashes after showing the splash screen for 30 seconds.

From the event viewer:

The program ForzaHorizon4.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

 Process ID: 121c

 Start Time: 01d583bbce819799

 Termination Time: 4294967295

 Application Path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe

 Report Id: b51b6c95-35dd-4832-9833-a776463cae39

 Faulting package full name: Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe

 Faulting package-relative application ID: SunriseReleaseFinal

 Hang type: Activation

Edit 12/13/2019: After installing the latest update last night, the game seemed to start fine. I will continue to update this post with status.

Edit 12/14/2019: The game no longer starts.

Edit 12/28/2019: See user realcoda's post on page 5 for a solution. Be sure to back up everything on your PC before attempting as it involves editing your registry.

Edit 2/19/2020: The game runs after today's patch.

Edit 2/21/2020: Today's patch has reintroduced the original issue.

Windows for home | Windows 10 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-02-24T05:05:44+00:00

    I doubt they even know what the issue is. This has been going on back and forth for over a year ever since it came out, looking back at all the reddit/forum/here posts it boils down to whether you are lucky or not. Whenever they rolled out an update, basically you just need to pray that you're on the "playable" side.

    Also I noticed that today there's a small update in MS Store for FH4. Whoever got their problem fixed, congrats. I wasn't that lucky though.

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  2. Anonymous
    2020-02-23T09:01:46+00:00

    Seems it affected more people this time but at least they know exactly what the issue is so I expect a fix will be given shortly, just wish they would  actually fix it permanently

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  3. Anonymous
    2020-02-22T18:47:53+00:00

    Yeah im with you on that, just playing other games until they manage to actually fix it

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  4. Anonymous
    2020-02-22T09:21:17+00:00

    Lol grats I'll just wait for them to fix it again

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  5. Anonymous
    2020-02-22T09:07:35+00:00

    Hi. I have it working again by my old method of running demo version ,drive in that then escape and click buy, then store opens,click on play ,I had to click it about 20 times, I was just going to give up when it started. Once it's started close window on store and demo.  I won't be beaten!

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