Microsoft Family - Child can remove themselves from the family

Anonymous
2020-01-05T10:56:06+00:00

I have setup Microsoft Family with my children added as child accounts.

My children can login to their accounts at family.microsoft.com and simply click the link "Leave family group" and they are removed from the group and from any screen time limits etc.

This seems like a serious issue as it negates the point of setting any restrictions if it is this easy to circumvent them.

Please advise if there are additional settings required to prevent children from removing themselves from the family group.

I've checked the DOB for each child and that is correct.

Windows for home | Windows 10 | Family and online safety

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  1. Anonymous
    2020-04-21T13:58:27+00:00

    I have the same problem too. i did create my son's man email address before creating the family and then invited son via email.

    Microsoft, please resolve this bug.

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  2. Anonymous
    2020-04-25T00:56:54+00:00

    I have the same problem. An account set up as a child for a 13 yr old allows my kid to just leave the ms family when his time is up. And worse yet, when i take his computer And reinstate him

    with the same email, none of the settings are saved and i have to start all over again with blocking websites. It’s a major problem. Please fix this.

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  3. Anonymous
    2020-04-25T11:41:44+00:00

    I have the same problem. I sought out microsoft enabled phone and pc for the security settings. But to find out now he (11 years old) can just leave if he does not like the settings seems like a big floor in the system.

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    6 people found this answer helpful.
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  4. Anonymous
    2020-04-30T18:37:09+00:00

    I have the same problem. Is there any response or fix for this?

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    3 people found this answer helpful.
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  5. Anonymous
    2020-05-02T23:19:55+00:00

    I’ve just suffered this same issue with my 14 year old son. I’m pretty clued up with these kind of issues and at first I thought that I must have an issue with his settings or he had comprised my Microsoft password. Sadly after having a thorough investigation I found it’s neither of these and you can just simply log into his child Microsoft account and the option is right there in front of you “leave group”. I totally understand as he grows he will deserve more privacy and freedoms but this is ridiculous that I can’t control that as a responsible parent. Microsoft you are leaving me as a parent with possibly the only choice of having to removing these Microsoft products from my children and using other platforms from your competitors unless you fix this major problem. How can we protect our children from adult content when a 14 year old child can override your age restriction, also how can you legally design, and manufacturer products aimed to be sold to young children that can give them uncontrolled access to god knows what. Please sort this problem out as I can see from these threads that this has been going on for at least a few years. If it’s not resolved soon and any of my other children find out how ridiculously easy it is to bypass your child security, well when birthdays and Christmas comes around I won’t be purchasing any more Microsoft gaming machines, laptops or smartphones.

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