Apple BootCamp WiFi Driver update as well as bluetooth driver both not working

Anonymous
2019-11-15T20:23:12+00:00

Hello guys!

A couple of days ago Microsoft pushed a new Driver Update for the WiFi over Windows Update under the name of "Broadcom - Net - 7.77.110.0".

So after updating the driver and restarting the computer the WiFi is just no longer working! Connecting to the network takes a long time and when connected, it displays "No internet connection" or displays "Connected", but no website is working.

So I reverted back to the previous driver of 2018 with version of "7.35.118.83" and every thing is just working fine!

So I decided to delete the new update and update again directly from "Device Manager". The same issue occurs. Once reverted back, every thing turns out fine. Power options are deactivated.

For the bluetooth, the current and only installed driver is an official Microsoft Driver with version of "10.0.18362.449". But the problem with bluetooth and since the first day I installed Windows 10 through BootCamp is that the bluetooth is just not working! It sees bluetooth devices, but it will never connect. It hangs on "Connecting" and after waiting for more than 30 minutes nothing happens.

I tried uninstalling, reinstalling, even downloading Windows Support Drivers. Nothing helped. I reinstalled Windows. NOTHING helped.

Bluetooth is working just fine under macOS.

So any workaround?

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2019-11-17T17:42:46+00:00

Hi, I had the same issue (very same issue) and your post helped me indirectly to fix it. After reading your post, I had look at the version and see it matched exactly what I had. I simply downgraded it to version 7.35.340.0 from https://drivers.softpedia.com/get/NETWORK-CARD/Broadcom/Broadcom-802-11n-Network-Adapter-Driver-7-35-340-0-for-Windows-10-64-bit.shtml and hurray, it started working fine. Thanks.

[Moderator edit: Be careful with driver downloads that are not from the source manufacturer. Try this solution only if you cannot roll back the driver!]

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Anonymous
2019-11-18T17:24:32+00:00

I have Ubiquiti APs as well. Rolling back the driver to the previous version of 7.35.118.83 fixed it.

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  1. Anonymous
    2019-11-23T08:04:06+00:00

    Hey MGR39, I really appreciate the help, and uninstalling the driver does fix the issue - but in my cause that is because windows installs the old version by default. The new driver definitely causes some strange issues and needs to be investigated by Apple.

    That being said, I really appreciate the help, this is indeed a good temporary solution to uninstalling the faulty drivers!

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  2. Anonymous
    2019-11-22T02:27:38+00:00

    Reply from Broadcom:

    "Unfortunately we don't offer direct support on those products. Broadcom supplies chipsets to equipment manufacturers and cannot provide comprehensive support for our customers' products and recommend you contact Apple for support."

    Apple next..

    Same issue with Ruckus r310 AP

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  3. Anonymous
    2019-11-19T22:59:01+00:00

    Hi,

    I'm having an email dialogue with Broadcom right now regarding this issue and they requested more information from me. Will update here when we're close to a solution for this.

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