You reply was very well written, but I suspect it was marked as unhelpful because it didn't specifically address the specific issue in the post. Perhaps if you phrased it as a generic reply, it would have been taken as such and not marked down.
In general most people that reply to these issues do one of the following:
- explain how to uninstall the latest update
- post links on how to disable automatic updates
These are not helpful, unless the user is asking this specific question. In fact it is really annoying and potentially dangerous.
I found this post because I have a similar issue, and if I were to follow this it could easily make the problem worse,
I believe in my case it was a firmware update to my Surface Book, as not only does the keyboard not work for the first 30 minutes of the day, 2 usb ports key reconnecting during this time. After about 30 mins to an hour all is fine.