Hello Paula
I hope you have a friend that is computer savvy; this was my personal experience.
I am so sorry to hear that your having to deal with MS Update mess. I am not affiliated with MS in anyway, other then to say I use their products. On a laptop, depending on your machines internal setup, like the processor speed and other things will determine
how long it takes for your system to go through the restore process. I will say, being a laptop owner myself, when my laptop got screwed up as a result of the MS Updates, it took me hours, and I mean hours, if not almost the entire day for my system to restore
to the previous setup. I can only share from my experience, it's not to say, your going to have the same experience, although it's not out of the realm of possibilities.
I sit behind 3 completely different editing rigs and 8 monitors and I own one laptop. Each one of my rigs has gotten bomb blasted by the MS Updates, it's happened so often, rather then try to rush to get all my systems back to 100%, I have been taking my
time. Do to the fact, the last time I was approx 85% of the way done, only to have MS release another update which once again, messed my system up so bad. Then when I did finally get it restored or rolled back, I was so happy when it finally rebooted, only
to learn the 30 minute wait time to log back in WAS NOT RESOLVED, so I spent two additional days trying to figure out, why it was taking 30 minutes for my systems to log back. The problem was buried so deep in the computer, that I never figured it out, even
as I followed the instructions from the MS tech here on this website. But I will say this, I finally got my systems back to 100%, all 3 of my Editing Machines are now back up and running.
I will share with you, what I ended up having to do, simply because, nothing and I mean nothing these guys here suggested worked. So I ended up, unplugging my extra internal hard drives that I have all my personal files on, if you system does not have extra
internal or external HD drives. I suggest you purchase one and back all your personal files on to it. Once you do, as in my case I ended up formatting all 3 of my machines and then reinstalled Windows 10 Pro, I also included all the updates and I installed
all update until there wasn't anymore updates to be had. When I restored my machines this way, pretty much empty other then the operating system. All three of my Rigs came back running at 100%, I will say, that before I wiped the machine, I even tried to roll
back Windows keeping My Personal Files and allowed my software to remain in the "C - Drive", all to no avail. I tried this on all 3 rigs, because we have the option, of keeping personal files & software, but again, it did not work for me. You can try it that
way, but it did not work for me. Not until I took and reformatted the primary drive and installed the (OS) Windows 10 Pro with all the updates, did all 3 of my Movie Editing Rigs come back to 100%, I know and understand it's probably not what you wanna hear,
but again, nothing the folks here on this MS Website suggested worked for me, I mean nothing and I spent about 2 to 3 days trouble shooting, because I had just gotten my systems back up from the first screw up, which I think it was the 1909 Update, then it
happened again with the, what is it 2020 or 2002, I forget the version number. But the second time my 3 rig got messed up again with MS updates, I didn't even hesitate, to unplug my extra drives and I instantly wiped my primary drive and I did the same thing,
I reinstalled Window Pro 10 with the all the updates and then Reinstalled all my software and I was up and ruining in no time. It's really very sad, and I was mad as ****, I even started looking at different operating systems, because I am fed up with MS and
their updates. But for me, its not that easy, 3 editing machines, means I would have to purchase all new software, HUH!!
In closing, I just wanted to share how I fixed my systems, because as far as I can see, as a result of the two most recent updates, I spent approx 4-5 days in total, trying to correct the problem, all to no avail, until I just reformatted all my primary
dives on each machine. The key is, don't load anything into the machine, just the operating system, with all the updates, before you reinstall any of your personal software.
I really sorry for your trouble and I'm sorry that I don't have a better fix, but between all the research here at this site, I have never read or even seen anyone of MS techs suggest that the quickest fix is to wipe your hard drive and reinstall the Windows
10 System (OS), it would save everyone so much time. All I can ask of MS is, please get it together!!