Computer keeps locking automatically

Anonymous
2019-11-17T16:41:28+00:00

My computer keeps locking up. Ill try to run something and a blue screen will pop saying "locking..." And it will completely shut down. How do i fix this?

***Modified title from: my computer (dell, windows 10) keeps locking up, how do I fix it?***

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2019-12-05T19:26:00+00:00

Solved!!!!!

I have confirmed my critical battery level action suspicion I described before.  To test it I set my critical battery level higher and unplugged my PC to run it down to that level.  As soon as it reached that point, the blue "Locking" screen popped up and it went into hibernation just like it's set to do.  There was also another very quick notification screen/message but I'm not certain what it said.  I think it might have said something about critical battery level but, again, I'm not certain.  I am 100% certain that I saw the mysterious "Locking" message on a blue screen exactly as I'd been seeing it before all those times. 

So anyone else who is having this same problem, you most likely have a really old battery that drains super fast when you're working your PC hard and using a lot of energy.  Or your battery may be malfunctioning but leading to the same issue.  It's draining so quickly there's no time for the other power level notifications and it's going straight to the critical battery level action. 

There is another thread somewhere else where the Windows "expert" states that he is not aware of any screen or message that says "Locking" in Windows 10, which we now know is incorrect, and that is probably causing a lot of confusion for those of us that are experiencing this rare issue.  I even noticed that the font for this "Locking" message was the same Windows font we're so familiar with.  And since I read somewhere else someone was having this same issue on a Dell laptop, we can be certain that it is indeed a function of Windows 10. 

Now that I've confirmed it myself, I can stop worrying about malware or a virus causing it.  That would be a very weird thing to be causing anyway since there's no other issues related and I can always restart, or bring out of hibernation, my laptop no problem.

Well, I hope anyone else that's having this same, strange issue reads this and finally finds some clarity.  If you do happen to read this all and changing the battery does solve the problem, please post a response here if you don't mind.  Even though I'm 100% now that I've found the answer, I'd still like to get outside confirmation and also know if my efforts have helped anyone else.  This is such a rare, weird issue that even the Windows experts have been stumped.  It would be great for my ego to know I did, indeed, solve this mystery.

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  1. Anonymous
    2021-09-09T19:32:34+00:00

    I would agree that it might be an HP problem as my laptop with the issue is an Omen, but I have seen Dells do this too. I have been researching and trying to solve this problem for years now, with so far the only 100% working solution being a complete reset of the laptop. I am currently working on my Omen as a side project between working and using my Predator that I bought to replace the messed up Omen.

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  2. Anonymous
    2021-09-09T17:44:50+00:00

    I had hoped that my previous Post was the possible solution.

    Not so, my computer is back to Locking and I truly believe this is an HP issue and not sure why they will not provide a solution.

    I may have to dump my HP Envy Laptop and get something else, I am getting tired of opening up the back of my Laptop and disconnect and reconnect the 2 small white plastic plugins which solves the problem and let me get back to working, until it locks up again.

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  3. Anonymous
    2021-09-09T14:23:22+00:00

    I'm listening! Thanks for your diligence and insights into the problem. A friend is having this issue and you've given me a good place to start troubleshooting. Thanks again!

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  4. Anonymous
    2021-09-04T14:58:44+00:00

    My computer screen says unlock then goes white.

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