Wireless bluetooth earphones keep disconnecting...

Anonymous
2019-11-27T12:53:47+00:00

I bought Realme buds wireless bluetooth earbuds recently. I started using them with my phone and it worked just fine. But when I used it with my laptop (Asus FX570UD) it works for sometime and then automatically disconnects and the same problem persists when I reconnect it again. I tried troubleshooting but it is of no use. I need help with why it keeps disconnecting frequently??

Windows for home | Windows 10 | Devices and drivers

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Anonymous
2020-01-30T06:40:45+00:00

no, it didn't work for me. because when you uninstall Bluetooth driver , windows automatically install a new one.

Windows will do that automatically as when you uninstall in the device manager, the driver has not been removed from the root. I faced a similar problem as Realtek driver used to reinstall after rebooting. So used a third part utility to uninstall: https://www.driverscape.com/download.

Driverscape utility worked for me to uninstall the system Realtek bluetooth driver from root. After I rebooted, windows installed the Microsoft Generic bluetooth adapter, which works perfectly with realme buds wireless. Try this method to uninstall and let me know if it worked for you.

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  1. Anonymous
    2020-10-22T16:41:05+00:00

    Thank you so much.... this method rectified my issue...

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  2. Anonymous
    2020-11-04T05:38:51+00:00

    turn off auto updates for drivers from control panel

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  3. Anonymous
    2020-11-04T05:48:31+00:00

    i got the solution, the issue is with realtek drivers

    go to device manager>bluetooth>right click on realtek bluetooth adapter>update driver>browse my computer>select let me pick option>select generic bluetooth adapter>restart your pc 

    thats it now it will work .

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  4. Anonymous
    2020-11-23T09:03:15+00:00

    Hi,

    I think I have figured out the main culprit for this problem with Asus laptops. It is actually the Realtek Bluetooth device driver which is installed on your system which is somehow disconnecting the Realme buds wireless. I completely uninstalled the Realtek Bluetooth device driver software from my system and am running on Microsoft Generic Bluetooth device driver. After this solution, my Realme buds wireless have stopped disconnecting automatically.

    Hope this solution works for you, do give it a try!!

    If possible, please share the link of driver, i am unable to find it in microsoft drivers.

    Would be a great help, 

    Thanks in advance

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