Wireless bluetooth earphones keep disconnecting...

Anonymous
2019-11-27T12:53:47+00:00

I bought Realme buds wireless bluetooth earbuds recently. I started using them with my phone and it worked just fine. But when I used it with my laptop (Asus FX570UD) it works for sometime and then automatically disconnects and the same problem persists when I reconnect it again. I tried troubleshooting but it is of no use. I need help with why it keeps disconnecting frequently??

Windows for home | Windows 10 | Devices and drivers

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Anonymous
2020-01-30T06:40:45+00:00

no, it didn't work for me. because when you uninstall Bluetooth driver , windows automatically install a new one.

Windows will do that automatically as when you uninstall in the device manager, the driver has not been removed from the root. I faced a similar problem as Realtek driver used to reinstall after rebooting. So used a third part utility to uninstall: https://www.driverscape.com/download.

Driverscape utility worked for me to uninstall the system Realtek bluetooth driver from root. After I rebooted, windows installed the Microsoft Generic bluetooth adapter, which works perfectly with realme buds wireless. Try this method to uninstall and let me know if it worked for you.

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  1. Anonymous
    2020-07-15T07:18:17+00:00

    facing the same problem with lenovo legion Y530. Its first time with any Bluetooth headset device.

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  2. Anonymous
    2020-07-15T07:20:44+00:00

    Did work with my legionY530. TILL NOW......It's working fine. hope it won't disappoint me in the future.

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  3. Anonymous
    2020-07-24T16:39:47+00:00

    bro after seeing your solution i bought the same csr 4.0 dongle from a local shop but issue is not resolved.. infact my earphones are getting completely disconnected after 5 to 10 minutes.. i am frustrated with this issue :(

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  4. Anonymous
    2020-07-28T06:49:05+00:00

    it works only when airplane mode is on

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