Wireless bluetooth earphones keep disconnecting...

Anonymous
2019-11-27T12:53:47+00:00

I bought Realme buds wireless bluetooth earbuds recently. I started using them with my phone and it worked just fine. But when I used it with my laptop (Asus FX570UD) it works for sometime and then automatically disconnects and the same problem persists when I reconnect it again. I tried troubleshooting but it is of no use. I need help with why it keeps disconnecting frequently??

Windows for home | Windows 10 | Devices and drivers

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Anonymous
2020-01-30T06:40:45+00:00

no, it didn't work for me. because when you uninstall Bluetooth driver , windows automatically install a new one.

Windows will do that automatically as when you uninstall in the device manager, the driver has not been removed from the root. I faced a similar problem as Realtek driver used to reinstall after rebooting. So used a third part utility to uninstall: https://www.driverscape.com/download.

Driverscape utility worked for me to uninstall the system Realtek bluetooth driver from root. After I rebooted, windows installed the Microsoft Generic bluetooth adapter, which works perfectly with realme buds wireless. Try this method to uninstall and let me know if it worked for you.

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  1. Anonymous
    2020-05-21T14:18:07+00:00

    I am facing the same problem. can someone help me out?

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  2. Anonymous
    2020-05-18T16:08:19+00:00

    I've been following this thread from months and nothing works. But now i have found the solution. 

    Specs: 

    headset : Realme wireless buds

    device : Lenovo ideapad 530s

    bluetooth adapter installed : RealTek adapter (this is not generic on my device)

    So what i did is ,

    1. Device manager -> bluetooth -> right-click on present bluetooth adapter (i had realtek adapter) -> properties -> driver tab -> update driver, then a dialog box will open.

    2.  Select "Browse my computer for driver software" -> "Let me pick from a list ......" -> select generic bluetooth adapter and click next . 

    1. After the installation is complete , try connecting the headset again ! 

    ps. It worked for me , please let me know if it worked for anyone. :)

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    4 people found this answer helpful.
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  3. Anonymous
    2020-05-06T06:06:21+00:00

    guys,i have tried everything suggested here but problem still persist,i raised this to Asus India twitter

    handle please retweet the same to show your support https://twitter.com/ric0man/status/1257911315072536577?s=19

    And let me know if any of you find a permanent solution.

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  4. Anonymous
    2020-04-28T05:41:25+00:00

    Same Problem.......

    Anyone find the Solution??

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