Wireless bluetooth earphones keep disconnecting...

Anonymous
2019-11-27T12:53:47+00:00

I bought Realme buds wireless bluetooth earbuds recently. I started using them with my phone and it worked just fine. But when I used it with my laptop (Asus FX570UD) it works for sometime and then automatically disconnects and the same problem persists when I reconnect it again. I tried troubleshooting but it is of no use. I need help with why it keeps disconnecting frequently??

Windows for home | Windows 10 | Devices and drivers

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Anonymous
2020-01-30T06:40:45+00:00

no, it didn't work for me. because when you uninstall Bluetooth driver , windows automatically install a new one.

Windows will do that automatically as when you uninstall in the device manager, the driver has not been removed from the root. I faced a similar problem as Realtek driver used to reinstall after rebooting. So used a third part utility to uninstall: https://www.driverscape.com/download.

Driverscape utility worked for me to uninstall the system Realtek bluetooth driver from root. After I rebooted, windows installed the Microsoft Generic bluetooth adapter, which works perfectly with realme buds wireless. Try this method to uninstall and let me know if it worked for you.

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  1. Anonymous
    2021-02-25T03:20:05+00:00

    It's funny, about a week ago I remembered only seeing one antenna when I switched the wireless adapter a few weeks prior. I opened it back up, and switched the antenna to my aux connection on my ax200, and I had instant nearly unbreakable bluetooth. I ran a speed test and had no loss on my wifi either.

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  2. Anonymous
    2021-02-25T02:41:14+00:00

    If connected to a PC that uses Bluetooth on the motherboard or via a USB port, make sure there is an antenna installed (uses WIFI connection) else the device may disconnect after pairing. Many motherboards have a combined WIFI/Bluetooth option therefore the antenna must be installed even if not using WIFI. The odd part is some devices will pair without an antenna but will randomly disconnect without it installed.

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  3. Anonymous
    2021-02-18T16:49:33+00:00

    I have an answer for this, and your other thread about your Galaxy Buds. I had the same issue. They would link when in the case (which was on or by the laptop) then disconnect shortly after putting them in. The reason no one's answers are working for you is because it is not a software issue. It is a hardware issue. I had recently switched my card to an Intel ax200, and noticed that when I did this there was only one antenna hookup. The one antenna does just wifi, and the other antenna connection does wifi and Bluetooth. I had tried for 2 months and had the same issue. The one night though, I heard the sounds coming through the earbud that I had just taken from the case, but still had in my hand right next to it. I slowly pulled it away only to hear the sound cut, then slowly put it back only to hear it come back. I opened my laptop and switched my antenna from port 1 to aux, or what might be port 2 on some cards, and they have worked perfectly ever since, maybe a 10mbps drop in my wifi. It went from 224mbps to 210mbps. I can live with that if it means having functional bluetooth.I (like you) had tried every suggestion out there from different driver and bluetooth stacks, to hours of windows and Samsung tech support. The one night the Microsoft people even kept me on the phone for 3 hours and eventually had me upgrade to the new version of Windows 10 v. 20H2, which reloads every driver in the system. It's free and nice to have done because it fixed other problems, but yours is probably hardware. It's not some off name laptop, it's a 17 inch HP, but they probably save quite a bit of money every year only putting in one antenna vs 2, when you think of the volume of laptops they produce.

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