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I have been getting this message since the 3rd. I have tried the sync troubleshooting steps but they have not worked.
https://support.microsoft.com/en-us/help/4459358/windows-10-your-phone-app-help#troubleshooting
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I was finally able to fix this by going into the Shared experience settings in Windows 10
Click the start button and type Shared experiences and then open the setting. Toggle the On switch and see if that works. Even if the on switch is already on, toggle it off and then back on again and see if that fixes it. One thing to note is that you should probably only have My devices only in the dropdown menu.
Thanks .This worked for me ..
So today I thought |I'd try to reinstall Your Phone Companion... as i have done every few months for a couple of years since the app stopped working. But today the interface has subtly changed, and it worked!
Thank you Microsoft for fixing whatever was wrong. But you should have let us know on this site when you did fix the app
I terminated the app but it still didn't work. I went back to the same place and scrolled down a bit and you'll see a repair app option. I clicked on it and my problem is resolved.
Same problem here nothing works to fix the issue... i tried everything suggested reply
