No "Remove" button for Microsoft account in Windows 10 settings? SOLVED

Anonymous
2020-01-23T20:24:27+00:00

Hi all,

I wanted to share this in case anyone else was having the same frustrating problem. I had a personal Microsoft account that I had mistakenly signed into on a work PC. To remove it, I followed the steps to go to Settings >> Email & Accounts, then select the account and click "Remove". Well, I got there, and there was no "Remove" button! Only a "Manage" button appeared.

The "Your info" page probably also looks like this

If you are having this problem, look for a text link on the "Your info" page that says something like "Stop signing in to all Microsoft apps automatically". Click on that text.

"Your info" should now say "Local Account" instead of your email

Go back to the "Email & accounts" page and you should now be able to remove the account

Hope this helps someone.

Windows for home | Windows 10 | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

71 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2020-10-11T17:52:18+00:00

    Had the same problem. Had to have “Microsoft Family Group organizer” remove the account from the “family group”.  Then that option showed up on device for the account after that. Hope it helps!  Family group organizer was able to add account back to the family group afterwards.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments
  2. Anonymous
    2020-09-17T17:52:35+00:00

    Vi que há algumas pessoas que não estão entendendo.

    Então, aqui está, em português, uma ajudinha:

    Acesse as configurações do seu PC;

    Procure por contas (na barra de pesquisa);

    Clique em "Suas informações"; aparecerá a foto da conta, como nas imagens acima.

    Role a página, um pouco abaixo do ícone de suas informações terá uma 'texto' em destaque, mas de fonte reduzida, escrito algo relacionado à "parar de usar os aplicativos da Microsoft automaticamente"

    Quando clicar neste 'texto', logo abaixo da foto da conta aparecerá "conta local".

    Com tudo isso feito, o botão "remover" estará disponível.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2020-09-09T22:20:13+00:00

    Thank you! This has been aggravating me for over a year.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  4. Anonymous
    2020-08-30T04:39:06+00:00

    You totally saved me!  THANK YOU SO MUCH!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2020-08-20T11:15:54+00:00

    It seems, you cannot remove linked accounts from the "Email & accounts" page. Instead, head over to the "Access work or school accounts" page two below. There, I was able to remove the account I no longer wanted. Thanks to J. Shoe for the tip!

    Was this answer helpful?

    70+ people found this answer helpful.
    0 comments