Can't connect to the Minecraft world of my friend on PS4

Anonymous
2019-12-14T13:32:00+00:00

So basically, since it is now possible to crossplay with PS4 and all other Bedrock platforms, my friend on PS4 got really excited, and wanted to try it out with me (I am on Windows 10 Edition). So he did what he was suppost to, created a microsoft account, linked it, added me as a friend, I accepted. All that went really well.

After he created a world that had multiplayer on, I could see him in the "Friends" tab, 1/8 players on the server. I tried to click it and join. It was loading for a bit. It said "Connecting to Multiplayer" or something like that, and after a while, "Can't connect to world".

Any help?

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2019-12-25T02:28:11+00:00

    Go into your storage, delete the saved data for minecraft and try log in again, worked for me man.

    Now all my my worlds are gone and i still cant join anyone, this sucks.

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  2. Nathan Roberts (SN) 13,616 Reputation points Student Ambassador Volunteer Moderator
    2019-12-26T11:09:12+00:00

    Hey there, LegendFIN

    Welcome to the Microsoft Community forums. 

    Sorry to read about you having this problem with Minecraft. Lets see if we can get this working again for you. 

    Please can you try getting him to join your world?

    Regards,

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  3. Anonymous
    2019-12-26T13:26:56+00:00

    I can confirm that the error is the same (unable to join world) for both the Xbox and the PS4 user. It doesn't seem to matter which cross-platform player is trying to join a world. The NAT Type on my PS4 network is Type 2, just in case that matters. As always, any assistance would be greatly appreciated. Thanks.

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  4. Nathan Roberts (SN) 13,616 Reputation points Student Ambassador Volunteer Moderator
    2019-12-26T14:30:45+00:00

    Hey there, x WowBobWow x

    Type to means it is Moderate. This may be one of the reasons why you are unable to connect. 

    On a computer, please can you:

    1. Press start Key & R togehter,
    2. Type "CMD" and press enter,
    3. Type: ipconfig and press enter,
    4. Open a web browser,
    5. Type your gateway IP address into it (for example: 192.168.0.0) - This will direct you to your router's settings,
    6. You should see an option to change your NAT Settings in Connectivity.

    Please change your NAT Type and see if your friend can join you. 

    Hope this helps, 

    Regards,

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  5. Anonymous
    2019-12-28T08:36:46+00:00

    I have a question because mine is still not working and im not sure why never had this problem before the update

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