might be worth a try Only other thing I can think of is it says drivers have to be updated to 64 bit Id PC is running on 32 bitI wonder if drivers are 32 bit preventing it running the app to change to 64 bit
Synaptics software accidentally deleted
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Anonymous
Following some problems with a 3 year old Acer Cloudbook I had a PC shop re install a fresh Windows 10 and delete the original version. I had previously done something to change the touchpad settings and had resolved it by installing updated drivers. I think I might have moved the drivers to a flash drive and then deleted them by accident.
The new install doesn't allow the touchpad to work properly. I have no touchpad according to device manager merely a mouse. However, I am physically using the touchpad to navigate but it will not scroll or pinch to zoom etc. It will move the pointer and nothing else. The touchpad is therefore in existence somewhere on the laptop but the device manager doesn't have any details of it. Settings does but only allows me to change the delay time. Nothing else. It seems I have completely deleted the software.
I have tried updating the drivers for touchpad via Acer website but when competed the drives download but I get a windows error message saying this device doesn't work on my laptop. Any ides of how I can recover the driver software would be greatly appreciated.
Windows for home | Windows 10 | Devices and drivers
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Anonymous
2019-09-27T15:10:25+00:00 -
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Virginia M 41,990 Reputation points Independent Advisor2019-09-27T15:04:46+00:00 If this doesn’t work then I recommend also cross posting the question on the Acer forums:
Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products).
Please do not download any repair tool which is offered by this site.
Thoroughly research any product which is mentioned here before you decide to download and install it.
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Virginia M 41,990 Reputation points Independent Advisor
2019-09-27T15:02:18+00:00 I‘m 100% sure that’s not the cause.
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Anonymous
2019-09-27T14:55:02+00:00 my version is definitely licensed I'm sure I've followed the instructions correctly I will try it again I'm sure there's a solution
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Virginia M 41,990 Reputation points Independent Advisor
2019-09-27T14:49:45+00:00 More instructions here:
https://www.faqforge.com/windows/windows-10/upg...
Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products).
Please do not download any repair tool which is offered by this site.
Thoroughly research any product which is mentioned here before you decide to download and install it.