W10 1803 -> 1903 Update Error - "Windows could not configure one or more..."

Anonymous
2019-08-10T16:47:54+00:00

I have a Dell XPS 7100 with AMD hex core 1075T and 8GB ram. 500GB SSD & 1TB secondary drive.

I've been running W10 1803 quite happily but the nags from Microsoft are becoming irritating as 1803 nears end of support. I've tried installing 1903 at least a dozen times. I've followed every troubleshooting procedure I can find; I've pulled every peripheral including video card and sound card leaving just the mobo and SSD. Still get the same error "Windows could not configure one or more system components. To install Windows, restart the computer then restart the installation". I've updated all my drivers and BIOS.

I have run an install in place. I have not run a clean install because losing my (old) applications would be a disaster. Some of them (like Picasa) even if I could reinstall would lose much valuable information.

I know this PC is not "certified" for W10 so I'd be quite happy to stay with 1803. Is there a way to tell Microsoft to stop bugging me about the update? A total wipeout because of a future security breach would be no worse than having to do a clean install.

If that's not possible I'd sure like to know what's the problem. I created a Windows Update log and it's in my dropbox here:

https://www.dropbox.com/s/qx7afofdm9jgpgk/WindowsUpdate.log?dl=0

I would sure appreciate any help. 

Thanks, Joe

Windows for home | Windows 10 | Windows update

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Anonymous
2019-08-16T14:04:24+00:00

Getting your system to upgrade was really good work.  Not many folks would stay with such a problem and find a resolution.

I suppose you are now the resident expert on this situation.  Hopefully, you will be able to mark the thread solved if you do get 1903 to work so other folks will find it.

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  1. Neil D 34,305 Reputation points Volunteer Moderator
    2019-08-15T08:45:11+00:00

    I'm out of ideas I'm afraid, the log is too big for me to load completely and I'm only guessing at the items I can read.

    Hopefully Saltgrass will have an idea about your recent try with 1809.

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  2. Anonymous
    2019-08-15T02:49:22+00:00

    I ran the v1809 update in place and it failed with the same message "Windows could not configure one or more..."

    After the rollback, Windows said:

    "0x1800101 - 0x30018

    The installation failed in the FIRST_BOOT phase with an error during SYSPREP operation"

    Here's the link to the setupact log from the panther idrectory:

    https://www.dropbox.com/s/jnh0uzpc0iyxwmy/setupact\_3.txt?dl=0

    Thanks, Joe

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  3. Neil D 34,305 Reputation points Volunteer Moderator
    2019-08-14T23:29:22+00:00

    If you have downloaded version 1809 then it will only update to version 1809, if you select to check for updates then you will get a later build of 1809 that is supplied during the update process by connecting to MS update servers.

    If you select not to check for updates then you will get the base level version of 1809 supplied by the ISO.

    One reason I suggested the latest build of version 1809 is that there was a problem on the initial release of users loosing their files during the update process. Microsoft fixed this by issuing another build of 1809, so build 17763.379. Some users have found it better to disconnect from the internet during the update process (while using an ISO) and just update to the ISO version and then it will update the build level once installed via windows update.

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  4. Anonymous
    2019-08-14T20:32:56+00:00

    Oh **** - I just realized that I didn't download the latest ISO.

    I'll do that now.

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